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Oracle 1Z0-1034-21 valid - in .pdf

1Z0-1034-21 pdf
  • Exam Code: 1Z0-1034-21
  • Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials
  • Q & A: 56 Questions and Answers
  • PDF Price: $59.99
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  • Exam Code: 1Z0-1034-21
  • Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials
  • Q & A: 56 Questions and Answers
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  • Exam Code: 1Z0-1034-21
  • Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials
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Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionObjectives
Development and Scripting- B2C Service scripting and APIs
  • 1. Connect PHP / APIs usage concepts
    • 2. RightNow Object Query Language (ROQL)
      • 3. Client-side and server-side extensions
        Data Management and Customization- Data objects and schema customization
        • 1. Data relationships and constraints
          • 2. Custom objects and fields
            - Business rules and automation
            • 1. Scripts and server-side logic
              • 2. Workflows and business rules engine
                Deployment and Troubleshooting- Configuration lifecycle management
                • 1. Migration between environments
                  • 2. Diagnostics and logging
                    Security and Access Control- Authentication and authorization
                    • 1. Roles and profiles
                      • 2. SSO and identity integration concepts
                        Integration Concepts- Integration approaches
                        • 1. Outbound messaging and event-driven integration
                          • 2. REST and SOAP web services
                            • 3. Middleware and third-party integration patterns
                              B2C Service Architecture and Fundamentals- Oracle B2C Service (Service Cloud) architecture overview
                              • 1. Core components and data model
                                • 2. Agent Desktop and administrative interfaces

                                  Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

                                  Question 1

                                  Which three are functions of Object Designer?

                                  A. ability to create custom objects
                                  B. ability to create system attributes
                                  C. ability to import data
                                  D. ability to create menu-only objects
                                  E. ability to create custom fields
                                  F. ability to configure business rules for custom objects


                                  Question 2

                                  Which is the correct way to add a new thread entry to anincident by using the Connect for PHP API model?
                                  A)

                                  B)

                                  C)

                                  D)

                                  A. Option A
                                  B. Option C
                                  C. Option B
                                  D. Option D


                                  Question 3

                                  Your customer has a requirement to store the total value of sales for each Contact andto produce reports that total sales for Contacts with specific characteristics. It is important to be able to record data to 2 decimal places. The maximum total will not exceed one million dollars. Select three options which will help you achieve this?

                                  A. Add a custom object and a custom field for this object of a decimal type
                                  B. Relate a custom object containing a custom field to the Contact object
                                  C. Create a custom report to total the custom field for the Contact object and its related objects
                                  D. Add a Custom Field to the standard Contact object of decimal type
                                  E. Add a custom object and a custom field for this object of text type
                                  F. Add a custom object and a custom field for this object of the integer type


                                  Question 4

                                  You are creating the authentication portion of an add-in and have several options.
                                  The agents will haveaccess to use the Connect Web Services (CWS) API and session authentication. Each agent will require a unique login to the system, and audit history should be aggregated by a unique agent.
                                  Identify the correct way to handle authentication in an add-in.

                                  A. Authenticate via a single username and password that is stored in a text file included with the add-in.
                                  B. Authenticate via username and password that are stored in add-in server configuration variables.
                                  C. Authenticate via a customized SAML authentication structure.
                                  D. Authenticate via staff account and session ID by calling prepareConnectsession.


                                  Question 5

                                  You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
                                  Which approach is required to create this customization?

                                  A. Create a custom widget that removes undesired entries from the page by examiningthe output HTML.
                                  B. Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
                                  C. Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
                                  D. Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the appliedfilter.


                                  Solutions:

                                  Question 1
                                  Answer: B,E,F
                                  Question 2
                                  Answer: A
                                  Question 3
                                  Answer: C,E,F
                                  Question 4
                                  Answer: D
                                  Question 5
                                  Answer: D

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