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Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
| Troubleshooting and Maintenance | - Fault isolation and diagnostic tools
- System monitoring and performance analysis
|
| Communication Manager | - Call routing and feature configuration
- User administration and endpoints
|
| System Manager | - System configuration and management
- Security and user provisioning
|
| Messaging and Unified Communications | - UC application integration concepts
- Voicemail and messaging integration
|
| Avaya Aura Core Architecture | - System architecture and components overview
- Core services and communication flows
|
| Session Manager | - SIP routing and session handling
- Integration with enterprise telephony services
|
Avaya Aura® Core Components Support Certified Sample Questions:
Question 1
When retrieving a message from Avaya Aura Messenger (AAM), what is the purpose of the RE-INVITE message?
A. The RE-INVITE message is sent to establish a media path for the message retrieval process.
B. The RE-INVITE message is sent to connect the voice port to the caller.
C. The RE-INVITE message is used to retry the initial INVITE message if it was not transmitted successfully.
D. The RE-INVITE message is used to authenticate the user before message retrieval can begin.
Question 2
Which Linux command allows you to view the installed certificates on Avaya Aura Communication Manager (CM)?
A. start certmanager -f
B. displaycertificates
C. show certs
D. viewcerts
E. tlscertmanage
Question 3
A customer has just configured Avaya Aura Media Server (AAMS) on their Avaya Aura Communication Manager (CM). They are saying that the AAMS is never being used by CM, but instead is always using the G450 gateways to provide DSP resources. The customer has checked the status of the Media Server and the Signaling Group and both show In-Service. They have also checked that a Media Server License is installed on WebLM, and the status of the Media Server is showing Element Status as being normal. Which statement describes the cause of this problem?
A. The Dedicated VoIP Channel Licenses has not been set on the media-server CM SAT screen.
B. The CM license has no CM Media Server VoIP Channels.
C. The Media Server is not added as a resource to the call processing entity.
D. No trunk-group members have been configured.
E. The VoIP Channel License Limit has not been set on the media-server CM SAT screen.
Question 4
After implementation, the Avaya Aura Session Manager (SM) replication status is Not Polling, and both replica nodes are not reachable. The network connectivity has been verified, although Avaya Aura System Manager (SMGR) cannot connect to SM, but can connect to other network components. Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?
A. Avaya Aura Communication Manager (CM)
B. Avaya Aura Session Manager (SM)
C. Avaya Aura Utility Server (US)
D. Avaya Aura System Manager (SMGR)
E. Network switch configuration
Question 5
Who is primarily responsible for completing Discipline 4 - Determining Root Cause, of the 8D Troubleshooting Methodology?
A. Avaya Tier 3
B. Avaya Tier 4
C. Avaya Tier 1
D. The customer
E. Avaya Tier 2
Solutions:
Question 1 Answer: A | Question 2 Answer: E | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: E |