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ServiceNow CIS-ITSM valid - in .pdf
- Exam Code: CIS-ITSM
- Exam Name: Certified Implementation Specialist - IT Service Management
- Q & A: 201 Questions and Answers
- PDF Price: $59.99
- Free Demo
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- Exam Code: CIS-ITSM
- Exam Name: Certified Implementation Specialist - IT Service Management
- Q & A: 201 Questions and Answers
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ServiceNow CIS-ITSM valid - Testing Engine
- Exam Code: CIS-ITSM
- Exam Name: Certified Implementation Specialist - IT Service Management
- Q & A: 201 Questions and Answers
- Software Price: $59.99
- Testing Engine
About ServiceNow CIS-ITSM valid braindumps
Brief Details
Following are the quick details related to the CIS-ITSM Certification Exam
Exam type: Multiple Choice Questions
Duration: 90 minutes
Valid Attempts: Candidates failing to pass the exam, can register again to take the exam up to three times.
Number of Questions: 65 Questions
Exam Mode: On-line Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration. In both testing venues, the exam is conducted through a consistent, friendly, user interface customized for ServiceNow tests.
Exam Price: $150 (USD)
Exam Registration: Registration should be done using the ServiceNow Webassessor. For successful exam registration, candidates must have exam vouchers that can be obtained on completing the prerequisite pieces of training for ITSM implementation.
Exam Code: ServiceNow CIS-ITSM Certification Exam
Exam Name: Certified Implementation Specialist - ServiceNow Training and Certification
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Exam Content
The examination consists of 65 Questions. Candidates should attempt maximum correct answers for a better score.
Formats of Question
- Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.
- Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
Exam Duration
Candidates will have 90 minutes for attempting 65 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.
Exam Results
The ServiceNow CIS-ITSM certification is a pass or fail exam. The examination is scored against a minimum standard established by ServiceNow who are guided by the certification industry best practices and guidelines. On successful submission of the certification examination, result in the form of Pass or Fail result is immediately calculated and displayed to the candidate. No further details will be provided to the candidate.
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For more info visit:
Certified Implementation Specialist - ServiceNow Training and Certification
ServiceNow Training and Certification
ServiceNow Certification Program FAQ
ServiceNow CIS-ITSM Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Change Management | - Change types and workflows - Approval and risk management |
| Knowledge Management | - Knowledge article creation and governance - Publishing and lifecycle processes |
| Problem Management | - Known errors and workarounds - Problem identification and root cause analysis |
| Request Fulfillment and Service Catalog | - Catalog items and workflows - Request lifecycle management |
| ITSM Foundation and Platform Concepts | - ITSM application overview - ServiceNow platform architecture and navigation |
| ITSM Reporting and Performance | - Metrics and KPI tracking - Basic reporting and dashboards |
| Incident Management | - Incident lifecycle and configuration - SLAs, assignments, and escalation |
| CMDB and Service Mapping Concepts | - Service dependencies overview - CMDB structure and relationships |
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