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Microsoft MB-910 Deutsch valid - in .pdf

MB-910 Deutsch pdf
  • Exam Code: MB-910 Deutsch
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version)
  • Q & A: 161 Questions and Answers
  • PDF Price: $69.99
  • Free Demo

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  • Exam Code: MB-910 Deutsch
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version)
  • Q & A: 161 Questions and Answers
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Microsoft MB-910 Deutsch valid - Testing Engine

MB-910 Deutsch Testing Engine
  • Exam Code: MB-910 Deutsch
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version)
  • Q & A: 161 Questions and Answers
  • Software Price: $69.99
  • Testing Engine

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Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)

This exam covers the features and capabilities of Microsoft Dynamics 365 customer engagement apps.

Candidates for this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of customer engagement principles and business operations.

Part of the requirements for: Microsoft Certified: Dynamics 365 Fundamentals (CRM)

Download exam skills outline

What is the meaning of the Microsoft MB-910 Certification Exam?

Microsoft Azure Infrastructure Services provides a platform for creating, deploying and managing Infrastructure as a Service (IaaS) solutions. This certification represents proficiency in designing and implementing infrastructure solutions using the Microsoft Azure platform in an enterprise setting.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910

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Microsoft Dynamics 365 Fundamentals (CRM) Exam Certification Details:

Duration60 mins
Exam NameMicrosoft Certified - Dynamics 365 Fundamentals (CRM)
Exam Price$99 (USD)
Books / TrainingMB-910T00: Microsoft Certified: Dynamics 365 Fundamentals (CRM)
Schedule ExamPearson VUE
Exam CodeMB-910
Sample QuestionsMicrosoft Dynamics 365 Fundamentals (CRM) Sample Questions
Number of Questions40-60
Passing Score700 / 1000

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Schedule exam

Languages: English, Japanese, Chinese (Simplified), Korean, French, Spanish, Portuguese (Brazil), Russian, Arabic (Saudi Arabia), Chinese (Traditional), Italian, German

Retirement date: none

This exam measures your ability to describe the following: Dynamics 365 Marketing; Dynamics 365 Sales; Dynamics 365 Customer Service; Dynamics 365 Field Service; Project Operations; and shared features.

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Microsoft MB-910 Deutsch Exam Syllabus Topics:

SectionWeightObjectives
Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%)10-15%- Describe segments and leads
  • 1. Describe customer segments
  • 2. Describe account and contact management
  • 3. Describe lead management
- Describe the marketing capabilities
  • 1. Describe event management capabilities
  • 2. Describe the core capabilities of Dynamics 365 Marketing
  • 3. Describe email marketing features
Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%)25-30%- Describe the sales management capabilities
  • 1. Describe lead and opportunity management
  • 2. Describe sales analytics
  • 3. Describe forecasting
  • 4. Describe territory management
- Describe the core capabilities of Dynamics 365 Sales
  • 1. Describe the quote-to-cash workflow
  • 2. Describe the sales automation capabilities
  • 3. Describe the opportunity management workflow
Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%)25-30%- Describe customer service insights
  • 1. Describe AI insights for customer service
  • 2. Describe dashboards and analytics
  • 3. Describe Customer Service Historical analytics
- Describe the core capabilities of Dynamics 365 Customer Service
  • 1. Describe the omnichannel experience
  • 2. Describe knowledge management capabilities
  • 3. Describe the case management capabilities
Describe the capabilities of shared features (10-15%)10-15%- Describe reporting and analytics capabilities
  • 1. Describe reporting in Dynamics 365
  • 2. Describe the intelligence capabilities
- Describe the common elements
  • 1. Describe security roles and teams
  • 2. Describe the user experience
  • 3. Describe the out-of-box entities
  • 4. Describe communications and collaboration
Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%)10-15%- Describe the core capabilities
  • 1. Describe work order management
  • 2. Describe connected Field Service and IoT integration
  • 3. Describe Resource Scheduling Optimization
- Describe the Field Service mobile app
  • 1. Describe the mobile app capabilities

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