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Avaya 3306 Exam Syllabus Topics:

Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:

Question 1

Which three key components make up the Avaya Quality Monitoring Server? (Choose three)

A. Business Driven Recording (BDR) Server
B. E-Connect Server
C. E-Recorder Server
D. Database Server
E. Avaya Viewer

Question 2

The Avaya contact Recorder is licensed for 10 Avaya Quality Monitoring agent seats.
Which configuration would be valid to use all 10 licenses?

A. Playback = 5, Record = 5
B. Playback = 2, Record = 10
C. Playback = 10, Record = 2
D. Playback = 0, Record = 0

Question 3

While waiting to activate an Avaya Contact Recording license, some tests are run with the five-day license.
Once the full license is obtained, what is the path to update the Avaya Contact Recording to the full license?

A. General Setup > Recorder > License
B. System > License > Change License
C. General Setup > Recorder > Key management Server
D. System > Manage Users > Change License

Question 4

Which server role must be defined for a functioning Quality Monitoring server?

A. Quality Monitoring Server
B. Reporting Server
C. BDR Server
D. Reporting ETL Server

Question 5

A technician is trying to integrate the Avaya Aura Contact Recorder with the Avaya Aura@ Contact Center SIP based Contact Center.
What are three pieces of information that are required to get the Avaya Aura@ Contact Center to communication with Avaya Contact Recorder? (Choose three)

A. Communication control Toolkit IP address
B. Communication Control Toolkit username
C. Communication Control Toolkit Windows Domain details
D. Avaya Aura@ Contact Center Meridian Link Services IP address
E. Application Enablement Services IP address

Solutions: