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Avaya Midsize Solution Design Sample Questions:

1. Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)

A) MMS Text Messages
B) Web Chat
C) Scanned Documents
D) Predictive Outbound

2. A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better.
Which benefit would you tell them?

A) WiFi provides voice and data access for users.
B) WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.
C) DECT supports longer distances than Wi-Fi.
D) DECT Is voice only and the chance of hacking Is minimal,

3. For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?

A) The email domain name must match the company domain name.
B) Any email address will work for Basic level users.
C) The email address for Basic level users does not need to be unique.
D) An email address is not required for Basic level users.

4. With the Avaya IX'" Workplace Client, what is required to provide point-to-point audio and video calls?

A) One user with Office Worker licence, one user with Power User licence
B) Two users with Avaya Equinox Meetings Online virtual meeting rooms
C) Two users with Avaya Equinox Conferencing host licences
D) Two users with Power User licences

5. A Customer wants to clarify the maximum number of logged-in Agents in his virtualized ACCS with an How many agents can be logged-in to the Agent Desktop at the same time In a High-End solution?

A) 350
B) 450
C) 150
D) 250

Solutions: