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Microsoft Designing and Providing Microsoft Volume Licensing Solutions for Small and Medium Organizations Sample Questions:

1. The following six questions all present the same scenario.
For your convenience, the scenario is repeated in each question. Each question presents a different goal, question sentence, and answer choices, but the text of the scenario is exactly the same in each question in this section.
You are a licensing specialist. Your customer is Tailspin Toys, a gift retailer.
Company Background
The peak sales season for Tailspin Toys is in July. During July, the number of employees increases by as much as 50 percent. During the remainder of the year, the company has a core staff of 500 employees.
Network Description
The Tailspin Toys network contains 500 desktops that run Microsoft Office 2000
Professional and the Core client access license (CAL). The number of desktops increases to a maximum of 750 during the peak sales season. When the staff increases to its highest level, many employees use desktops that were inactive for a long time. These desktops run older versions of software.
The network contains five servers that run Microsoft Windows 2000 Server. One of the servers also runs Microsoft Systems Management Server 2.0.
The company is planning the following technology changes:
Deploy the latest version of Systems Management Server so that the latest version of Office Professional can be deployed and the company can manage its desktop count and other software.
Standardize the desktop applications. This task is difficult because staffing levels fluctuate.
Current Licensing Solution
The desktop software was licensed through an Open Business agreement that ended in 2002.
Business Goals
Tailspin Toys wants to use the latest technology to meet customer demands. However, the company requires flexibility in purchasing to meet its organizational needs. The chief financial officer (CFO) suspects that the cost of maintaining the latest technology will exceed the company budget, particularly during the slow seasons, when the desktop requirements are reduced. In addition, the CFO states that she wants the company to own all assets.
The company needs a solution that will meet its technology requirements without exceeding its budget goals.
It is currently January, which is a slow sales season. The company needs to enter a licensing agreement as soon as possible to prepare for the peak sales season.
End of repeated scenario
You need to recommend Software Assurance to meet some of the companys business goals. Which Software Assurance benefits meet the business goals?

A) Spread Payments and eLearning
B) New Version Rights and Spread Payments
C) Home Use Program and New Version Rights
D) Home Use Program and training vouchers

2. You are a licensing specialist. Your customer is Coho Winery, a growing Internet retailer that specializes in wines.
Company Background
The company expects sales to double during the next two years.
Network Description
The Coho Winery network contains 95 desktops that run Microsoft Office and Microsoft
Windows. Because of fast growth and the addition of new employees and desktops, various versions of the software are in use. The information technology (IT) manager wants to upgrade all desktops to the latest versions.
Current Licensing Solution
New licenses are purchased through retail when a new employee is hired or when a manager requests an upgrade for his or her department.
Business Goals
The chief executive officer (CEO) is most concerned about cash flow when large purchases are made. He wants to pay as little as possible up front.
Technology advancements are important for the growing business, and the IT manager wants to standardize on the latest technology. She finds it difficult to manage the variety of software licenses in the company. She states that her time needs to be spent managing her business and not managing software.
End of repeated scenario
You need to recommend a payment structure to meet the cash flow concerns at Coho
Winery.
What should you recommend?

A) Pay up front for the initial order. Pay for additional products as needed.
B) Pay for licenses monthly, as needed.
C) Spread payments for the initial order throughout the term of the agreement. Pay for additional products as needed.

3. You are a licensing specialist. You have a customer in England who is interested in
Software Assurance.
You need to identify the cost per year of Software Assurance for Systems, Applications, and Servers licenses for your customer.
Which cost should you identify?

A) 25 percent of the Systems license price, 29 percent of the Applications license price, and 25 percent of the Servers license price
B) 29 percent of the Systems license price, 25 percent of the Applications license price, and 25 percent of the Servers license price
C) 29 percent of the Systems license price, 29 percent of the Applications license price, and 25 percent of the Servers license price
D) 25 percent of the Systems license price, 29 percent of the Applications license price, and 29 percent of the Servers license price

4. You are a licensing specialist. Your customer is Lucerne Publishing, which is a book publishing company.
Company Background
Lucerne Publishing has 75 employees. The company departments are sales, accounting, and human resources (HR).
Network Description
Employees use several versions of Microsoft Windows and Microsoft Office. Six users need Microsoft Project Professional. Eight users need Microsoft SharePoint Portal Server.
The software and hardware refresh cycle is four years.
Current Licensing Solution
The company acquired all hardware and software through an Original Equipment
Manufacturer (OEM) five years ago.
Business Goals
The company plans to upgrade all desktops to the latest versions of Windows and Office.
The budget is sufficient to achieve this goal.
End of repeated scenario
You need to recommend the desktop licensing solution that offers the greatest discount level for Lucerne Publishing. What should you recommend?

A) Open Volume
B) Full Package Product (FPP)
C) Original Equipment Manufacturer (OEM)
D) Open Business

5. You are a licensing specialist. Your customer is Lucerne Publishing, which is a book publishing company.
Company Background
Lucerne Publishing has 75 employees. The company departments are sales, accounting, and human resources (HR).
Network Description
Employees use several versions of Microsoft Windows and Microsoft Office. Six users need Microsoft Project Professional. Eight users need Microsoft SharePoint Portal Server.
The software and hardware refresh cycle is four years.
Current Licensing Solution
The company acquired all hardware and software through an Original Equipment
Manufacturer (OEM) five years ago.
Business Goals
The company plans to upgrade all desktops to the latest versions of Windows and Office.
The budget is sufficient to achieve this goal.
End of repeated scenario
You need to recommend the most appropriate licensing solution for Windows and Office.
What should you recommend?

A) Open Volume
B) Full Package Product (FPP)
C) Original Equipment Manufacturer (OEM)
D) Open Business

Solutions: