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Apple 9L0-006 Exam Syllabus Topics:

Apple Macintosh Service Sample Questions:

Question 1

A customer asks about RAM speed requirements to upgrade his Mac.
What Apple resource should you refer this customer to?

A. Downloads
B. Specifications
C. Discussions
D. Service manual

Question 2

A customer iBook G4 forgets the time and date when the main battery is completely drained and there is no AC adapter connected for several hours. Is this behavior normal?

A. No
B. Yes

Question 3

On a MacBook Pro, Safe Sleep ensures that _____.

A. any open IP ports from services are closed before putting the machine to sleep
B. the machine is locked with a configured password after a specified amount of time
C. data stored in main memory will not be lost should the system shut down due to power loss while the machine is asleep
D. the user is prompted to save documents in any open applications before machine is put to sleep using the Sleep command from the Apple menu

Question 4

In order to read ANY of the diagnostic LEDs in a Mac Pro, you must press the DIAG_LED button on the logic board.

A. False
B. True

Question 5

Which of the following can permanently damage an LCD display?

A. Using a screen saver.
B. Turning brightness up too high.
C. Rubbing the display.
D. Not using a screen saver.

Solutions: