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Salesforce Certified Slack Consultant Sample Questions:

1. You are a Slack Consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner.
By default, who within your client's organization has the appropriate permissions to approve Slack Connect channel requests to work with the external partner?

A) Org Owners only
B) Org Admins and Org Owners
C) Workspace Admins and Workspace Owners
D) Org Admins only

2. What is one possible reason a client would pursue a grid migration?

A) To migrate one grid instance into another grid instance
B) To enable a common set of policies & settings for all workspaces in a grid
C) To be able to use Slack Connect with external organizations
D) To enable Slack workflows and integrations

3. Your client insists on designing their grid based on the company's org chart and creating workspaces for each department. Through discovery, you discover that the departments are very collaborative and employees frequently collaborate outside their teams and across departments.
Which grid design best practice is most appropriate for this client?

A) Create workspaces based on how information is naturally shared.
B) Create workspaces for each department.
C) Provide an overarching, easy-to-follow structure to the grid.
D) Create the minimum number of workspaces to meet your users' needs.

4. Your client is trying to add a custom field for all members to add their favorite dessert in Slack profile.
How would you recommend they set up this field?

A) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Publish the changes.
B) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from SCIM and publish the changes.
C) In their IDP, add a field "Favorite Dessert". Edit the field to update from SCIM and publish the changes.
D) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from API and publish the changes.

5. Your client is trying to increase Slack adoption across their grid. Their current setting for private channel creation is set to Workspace Admins and Owners only. They would like to make this available for everyone except guests.
Where can this change be made?

A) Adjust channel management settings by going to org settings, organization policies, then select permissions and update channel management policy for private channels.
B) Members can adjust channel management settings in individual workspaces where the Slack adoption was low.
C) Adjust channel management settings in workspace settings and channel management for individual workspaces where the Slack adoption was low.
D) Adjust channel management settings in org settings, channel management to make sure all workspaces get the same settings.

Solutions: