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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. Which of the following scenarios would best justify creating a channel in your company's existing workspace, rather than starting a direct message?

A) When you need to confirm meeting times
B) When you need to let your manager know you are not feeling well
C) When there is a new line of business at your company
D) When a few questions need to be answered quickly

2. You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members.
What is the most efficient way to set up students as full members and faculty members as Workspace Admins?
(Select the best answer.)

A) Use either "Just-in-time" or SCIM provisioning to invite students and faculty members to Slack. Then, create a user group of faculty members and promote that user group in bulk to Workspace Admins.
B) Use SCIM provisioning to create accounts for students and faculty members. Then, update their profile fields to reflect their title by syncing with the SCIM API.
C) Use "Just-in-time" provisioning to allow students and faculty members to create an account upon first login, eliminating the time and effort with onboarding new accounts. Then, promote each faculty member to Workspace Admin.
D) Use SCIM provisioning to create accounts for students and faculty members, and create an identity provider (IdP) group for all faculty members. Then, promote the members of the IdP group in bulk to Workspace Admins.

3. You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users, and user groups.
Which is the most important step when setting up your workspaces?
(Select the best answer.)

A) Take into account the cultural dynamics within the company.
B) Ensure users can frequently and easily switch between workspaces throughout the day.
C) Identify an appropriate set of Workspace Owners and Admins for each workspace.
D) Minimize the number of multi-workspace channels to administer.

4. You're a Workspace Owner at Acme Inc.
You notice that the #help-benefits channel receives a large number of off-topic payroll requests.
In which two ways can you help address this issue?
(Choose 2 answers.)

A) Encourage channel owner(s) from the benefits team to add members of the payroll team to #help- benefits to respond to each payroll request.
B) Use the share feature in Slack to notify the payroll team of each request that has been posted in the
#help-benefits channel via direct message (DM).
C) Work with the benefits team to set a clear channel topic, and pin a post that includes the scope of requests/questions that belong in #help-benefits.
D) Work with the benefits team to help them respond to each individual payroll-related request with a gentle reminder that this channel is for benefits questions only.
E) Encourage the payroll team to create their own public #help channel in Slack so employees have a place to go with their questions and requests.

5. Your organization is on the Slack Enterprise Grid plan.
Which action can be performed by an Org Owner but not a Workspace Owner?
(Select the best answer.)

A) Manage single sign-on (SSO) settings.
B) Turn on approved apps.
C) Set message retention policies.
D) Reset all members' passwords.

Solutions: