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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation Exam |
| Exam Number: | 6207 |
| Exam Format: | Scenario-based, Multiple Choice |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Passing Score: | Not publicly disclosed |
| Real Exam Qty: | 60-62 |
| Exam Price: | Approx. $125-$150 USD (standard Avaya exam rate) |
| Related Certifications: | Avaya Aura Contact Center CCT and Multimedia Implementation Avaya Aura Contact Center Implementation |
| Recommended Training: | Official Avaya ACR & AQM Implementation Training Avaya Aura Contact Recording Documentation |
| Exam Registration: | Avaya Certification Portal Pearson VUE (former delivery partner) |
| Sample Questions: | ![]() |
| Exam Way: | Proctored exam, delivered via authorized testing centers or online proctoring; retired since Feb 28, 2025 |
| Pre Condition: | No mandatory prerequisite exams; recommended: 6-12 months hands-on experience with Avaya Aura Contact Center, ACR and AQM solutions |
| Official Syllabus URL: | https://www.avaya.com/en/support/services-training/certification/ |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Initial Configuration | 25% | - Initial system configuration and setup - Integration with Avaya Aura Communication Manager - Server installation and database setup - Hardware and software prerequisites |
| Topic 2: Maintenance, Troubleshooting & Security | 10% | - Security, compliance and access management - System backup and restore procedures - Performance monitoring and log analysis - Common issues and resolution methods |
| Topic 3: Quality Monitoring Configuration | 20% | - Workflow and evaluation process configuration - Evaluation forms, scoring and calibration - Reporting and dashboard setup - Agent and supervisor role setup |
| Topic 4: Contact Recording Configuration | 25% | - Storage management and retention policies - Call capture methods and protocols - Recording policies and rule configuration - Replay, retrieval and access controls |
| Topic 5: Solution Architecture and Licensing | 20% | - Avaya Aura Quality Monitoring (AQM) architecture and components - Avaya Aura Contact Recording (ACR) architecture and components - Licensing models and requirements - Deployment models and supported environments |
Yes — download the free Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation demo and judge the cram before paying. Purchases include one-year service: 365 days of update versions sent asap by email; renew afterward at 50% off.
The Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation is Avaya's certification exam for Avaya Certified Implementation Specialist (ACIS), at the Specialist level. Short on time? Focused, simple-to-use material is the fix. Related credentials include Avaya Aura Contact Center Implementation, Avaya Aura Contact Center CCT and Multimedia Implementation.
No mandatory prerequisite exams; recommended: 6-12 months hands-on experience with Avaya Aura Contact Center, ACR and AQM solutions Eligibility rules change over time, so verify the current requirements on the official page (official 6207 exam page) before registering.
The Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation blueprint spans 5 domains — including Quality Monitoring Configuration (20%), Contact Recording Configuration (25%), Maintenance, Troubleshooting & Security (10%). The complete outline above lists every subtopic; budget your time by weight.
Yes:
After any course, lock it in with the 62 practice questions for the Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation — every answer expert-verified.
Approx. $125-$150 USD (standard Avaya exam rate) per attempt, Not publicly disclosed to pass. Fail, and you pay the fee twice or more — dozens of dollars of preparation with the 62 practice questions for the 6207 exam at ValidBraindumps is really worth it.
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The Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation is delivered Proctored exam, delivered via authorized testing centers or online proctoring; retired since Feb 28, 2025 — pick the arrangement that suits you when booking.
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