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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

Question 1

Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related. They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?

A. Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems
B. Create Apex class and hook code to calculate the price and add as a step within the pricing plan
C. Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix
D. Create another matrix for OTC's and add all the attributes from Account and product as input and price as Output.

Question 2

Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?

A. Split Line Items in the same order before submitting the order and request an increase to order size limits
B. User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
C. Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.
D. Ensure platform Events mode is enabled for Order Management

Question 3

Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?

A. Create a salesforce Report on the Product object to track the product time to market
B. Leverage the EPC functionality to track the product related configuration.
C. Create salesforce report on EPC project object to track the product time to market.
D. Create a Product Time to market app from template in CRM analytics to track the product time to market

Question 4

Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers

A. Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.
B. Model dedicated internet service as a child product of the Ethernet access device offer.
C. Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added
D. Model the Ethernet access device as a child product of the dedicated internet service offer

Question 5

UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement

A. Price lists
B. Pricing plan
C. Attribute
D. Calculation Matrix
E. Fields

Solutions: