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ISO ISOIEC20000LI valid - in .pdf

ISOIEC20000LI pdf
  • Exam Code: ISOIEC20000LI
  • Exam Name: Beingcert ISO/IEC 20000 Lead Implementer Exam
  • Q & A: 123 Questions and Answers
  • PDF Price: $59.99
  • Free Demo

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  • Exam Code: ISOIEC20000LI
  • Exam Name: Beingcert ISO/IEC 20000 Lead Implementer Exam
  • Q & A: 123 Questions and Answers
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ISO ISOIEC20000LI valid - Testing Engine

ISOIEC20000LI Testing Engine
  • Exam Code: ISOIEC20000LI
  • Exam Name: Beingcert ISO/IEC 20000 Lead Implementer Exam
  • Q & A: 123 Questions and Answers
  • Software Price: $59.99
  • Testing Engine

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ISO ISOIEC20000LI Exam Syllabus Topics:

SectionObjectives
Topic 1: Implementing an SMS Based on ISO/IEC 20000- Service Management Processes
  • 1. Service assurance
  • 2. Service design, build and transition
  • 3. Supply and demand management
  • 4. Relationship and agreement management
  • 5. Service portfolio management
  • 6. Incident and problem management
Topic 2: Planning an SMS Implementation- Implementation Planning
  • 1. Implementation roadmap
  • 2. Service management objectives
  • 3. Risk and opportunity management
Topic 3: Service Management System Requirements- ISO/IEC 20000 Requirements
  • 1. Service management policy
  • 2. Leadership and commitment
  • 3. Context of the organization
  • 4. Roles and responsibilities
Topic 4: Preparation for Certification Audit- Certification Readiness
  • 1. Evidence collection
  • 2. Audit preparation
  • 3. Compliance verification
Topic 5: Continual Improvement- Improvement Activities
  • 1. Corrective actions
  • 2. Nonconformity management
  • 3. Continual service improvement
Topic 6: Fundamental Principles and Concepts of Service Management Systems- Service Management System Concepts
  • 1. ISO/IEC 20000 framework
  • 2. Benefits of an SMS
  • 3. Service management principles
Topic 7: Monitoring and Measurement of an SMS- Performance Evaluation
  • 1. Internal audit
  • 2. Service reporting
  • 3. Management review
  • 4. Monitoring and measurement

ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

Question #1

Which of the following practices Indicates that Company A has Implemented clock synchronization?

  • A. Logs that record activities and other relevant events are stored and analyzed
  • B. Suspected information security events are reported in a timely manner through an appropriate channel
  • C. Information processing systems are coordinated according to an approved time source
Answer: C
Question #2

Diana works as a customer service representative for a large e-commerce company. One day, she accidently modified the order details of a customer without their permission Due to this error, the customer received an incorrect product. Which information security principle was breached in this case7

  • A. Availability
  • B. Integrity
  • C. Confidentiality
Answer: B

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Question #3

An organization has implemented a control that enables the company to manage storage media through their life cycle of use. acquisition, transportation and disposal. Which control category does this control belong to?

  • A. Physical
  • B. Technological
  • C. Organizational
Answer: A

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Question #4

Scenario 3: Socket Inc is a telecommunications company offering mainly wireless products and services. It uses MongoDB. a document model database that offers high availability, scalability, and flexibility.
Last month, Socket Inc. reported an information security incident. A group of hackers compromised its MongoDB database, because the database administrators did not change its default settings, leaving it without a password and publicly accessible.
Fortunately. Socket Inc. performed regular information backups in their MongoDB database, so no information was lost during the incident. In addition, a syslog server allowed Socket Inc. to centralize all logs in one server. The company found out that no persistent backdoor was placed and that the attack was not initiated from an employee inside the company by reviewing the event logs that record user faults and exceptions.
To prevent similar incidents in the future, Socket Inc. decided to use an access control system that grants access to authorized personnel only. The company also implemented a control in order to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access The implementation was based on all relevantagreements, legislation, and regulations, and the information classification scheme. To improve security and reduce the administrative efforts, network segregation using VPNs was proposed.
Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information related to information security threats, and integrate information security into project management.
Based on scenario 3. which information security control of Annex A of ISO/IEC 27001 did Socket Inc.
implement by establishing a new system to maintain, collect, and analyze information related to information security threats?

  • A. Annex A 5.5 Contact with authorities
  • B. Annex A 5.13 Labeling of information
  • C. Annex A 5 7 Threat Intelligence
Answer: C

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Question #5

Which option below should be addressed in an information security policy?

  • A. Legal and regulatory obligations imposed upon the organization
  • B. Actions to be performed after an information security incident
  • C. The complexity of information security processes and their interactions
Answer: A

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