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| Section | Objectives |
|---|---|
| Topic 1: Implementing an SMS Based on ISO/IEC 20000 | - Service Management Processes
|
| Topic 2: Planning an SMS Implementation | - Implementation Planning
|
| Topic 3: Service Management System Requirements | - ISO/IEC 20000 Requirements
|
| Topic 4: Preparation for Certification Audit | - Certification Readiness
|
| Topic 5: Continual Improvement | - Improvement Activities
|
| Topic 6: Fundamental Principles and Concepts of Service Management Systems | - Service Management System Concepts
|
| Topic 7: Monitoring and Measurement of an SMS | - Performance Evaluation
|
Which of the following practices Indicates that Company A has Implemented clock synchronization?
Diana works as a customer service representative for a large e-commerce company. One day, she accidently modified the order details of a customer without their permission Due to this error, the customer received an incorrect product. Which information security principle was breached in this case7
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An organization has implemented a control that enables the company to manage storage media through their life cycle of use. acquisition, transportation and disposal. Which control category does this control belong to?
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Scenario 3: Socket Inc is a telecommunications company offering mainly wireless products and services. It uses MongoDB. a document model database that offers high availability, scalability, and flexibility.
Last month, Socket Inc. reported an information security incident. A group of hackers compromised its MongoDB database, because the database administrators did not change its default settings, leaving it without a password and publicly accessible.
Fortunately. Socket Inc. performed regular information backups in their MongoDB database, so no information was lost during the incident. In addition, a syslog server allowed Socket Inc. to centralize all logs in one server. The company found out that no persistent backdoor was placed and that the attack was not initiated from an employee inside the company by reviewing the event logs that record user faults and exceptions.
To prevent similar incidents in the future, Socket Inc. decided to use an access control system that grants access to authorized personnel only. The company also implemented a control in order to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access The implementation was based on all relevantagreements, legislation, and regulations, and the information classification scheme. To improve security and reduce the administrative efforts, network segregation using VPNs was proposed.
Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information related to information security threats, and integrate information security into project management.
Based on scenario 3. which information security control of Annex A of ISO/IEC 27001 did Socket Inc.
implement by establishing a new system to maintain, collect, and analyze information related to information security threats?
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Which option below should be addressed in an information security policy?
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