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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question 1

Sometimes, Universal Containers sales reps need to create contacts without accounts based on business processes. What should the consultant take into consideration?

A. Contacts are private and only the owner and admin can view them.
B. Contacts are private and shared through the role hierarchy.
C. Contacts are private and shared through sharing rules.

Question 2

Universal Containers continues to see substantial growth year-over-year. Outside sales reps think their territories are too dense to cover adequately. Leadership has decided to modify the existing sales territories and hire additional staff to make the account allocations more manageable. Some states will change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories. Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected in Sales Cloud. How should the consultant show sales operations what the data will look like after the change?

A. Develop reports and dashboards that compare the existing and new territories.
B. Install the Territory Health Assessment app from AppExchange.
C. Run the updated assignment rules in the Planning State and view the accounts on the territory detail page.

Question 3

Cloud Kicks (CK) operates in multiple countries and wants to track historical exchange rates. The consultant at CK has implemented dated exchange rates by using Advanced Currency Management. How is the converted currency amount calculation on opportunities determined?

A. The close date only when the opportunity stage is closed
B. The date the opportunity stage is closed regardless of the close date
C. The close date regardless of the opportunity stage

Question 4

Cloud Kicks (CK) has requested a Statement of Work (SOW) that clearly details who will train users on new features and how the training will be delivered. Which section of a SOW should the consultant discuss with CK to meet the requirement?

A. Terms and Conditions
B. Background
C. Scope

Question 5

A consultant for Cloud Kicks is migrating data from an on-premises system to Salesforce. The consultant has imported Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW. What is causing these records to fail?

A. Contact records should be imported in the same batch as Account records.
B. Updates to child records that have the same parent records are being processed simultaneously.
C. An Apex trigger on the Account object is firing on insert and causing the Contact import to fall.

Solutions: