[2024] Process-Automation.pdf - Questions Answers PDF Sample Questions Reliable
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NEW QUESTION # 38
If a record meets one criteria, an email should be sent. If the record meets a different criteria, a task should be created. It is possible that a record meets both criteria.
What is the recommended solution for this scenario?
- A. Create one Workflow Rule with two Workflow Actions
- B. Create two Workflow Rules
- C. Create one Process using the Process Builder
- D. Define two Processes using the Process Builder
Answer: C
NEW QUESTION # 39
Which of the following are true regarding the Lead Conversion process? Choose two
- A. A Contact is created if one with the same name is not found
- B. Custom Lead fields can be inserted into standard or custom Account, Contact or Opportunity fields.
- C. An Account is created if one with the same name is not found
- D. An Opportunity is always created
Answer: A,C
NEW QUESTION # 40
The Salesforce Admin needs to automate a process that sends an approval request to the VP of Sales for any account record that changes from Prospect to New Customer. What process automation capabilities would the Admin use to meet this requirement?
- A. Use a Flow to update the field and trigger on Approval Process to notify the VP of Sales.
- B. Use o Process to monitor t changed field value on the Account object from "prospect" to "customer" and an action to submit the record to an Approval Process
- C. Use a Record Trigger Flow to change the Account field value from "prospect" to "customer" and email the Account Owner.
- D. Use an Apex Trigger to change the Account field value from "prospect" to "customer" and email the Account Owner as a reminder to get an approval from their Manager.
Answer: A
Explanation:
To automate the process of sending an approval request when an Account record changes from Prospect to New Customer, the best approach would be to use Salesforce Flow to update the Account field value and then trigger an Approval Process to notify the VP of Sales. This approach allows for a more flexible and powerful automation compared to using Apex Triggers or Process Builder alone. Salesforce Flow can detect record changes and perform complex logic, including updating records and initiating approval processes. The Approval Process can then be configured to send an approval request to the VP of Sales. This solution aligns with Salesforce's best practices for leveraging declarative automation tools before resorting to code.Reference: Salesforce Help Documentation on Flow and Approval Processes.
NEW QUESTION # 41
Which of the following should be used to branch a flow?
- A. If condition
- B. If Elase condition
- C. Decision Element
- D. Branching Element
Answer: C
NEW QUESTION # 42
What should an Administrator do to allow the value of a variable to be get by sources that started the flow?
- A. Select "Field is required" checkbox
- B. Select "Available for input" checkbox
- C. Select "Available for output" checkbox
- D. Select 'Allow Multiple Values" checkbox
Answer: B
NEW QUESTION # 43
The system needs to automatically mention the record owner in the record feed whenever an Opportunity record is Closed-Won. How can an Administrator accomplish this using Flow?
- A. By using the Assignment Element and setting the value to the record owner.
- B. By cresting two flow directives, one for the record and another one for the feed item.
- C. By entering @[reference] in the input Message parameter, where reference is the ID for the record owner.
- D. By creating a temporary shadow record with system account as the owner and copying the lead item to original record.
Answer: C
NEW QUESTION # 44
A new VP of sales joined TrueGlobal Inc. TrueGlobal uses Salesforce for managing their global sales operations. The VP of sales wants to receive an email alert if a deal stage is changed to Closed Lost and the amount was greater than $1,000,000. What evaluation criteria should the administrator choose while creating this workflow rule?
- A. When a record is created and every time it is edited
- B. When a record is created
- C. When a record is created and any time it's edited to subsequently meet criteria
- D. When a record is edited, and any time it's edited to subsequently meet criteria
Answer: C
NEW QUESTION # 45
In which two ways does Salesforce Flow for Service help customer service agent?
- A. It helps an experienced agent show a new agent what to do.
- B. It shows a checklist that agents can print.
- C. It allows an agent to pen a record and seamlessly resume a customer conversion.
- D. It uses flows and quick action to walk agents through customer engagement.
Answer: C,D
NEW QUESTION # 46
Northern Trail Outfitters (NTO) is looking to build an app for its logistics team where users will be able to submit inventory refill requests. The current manual process involves filling out a long form containing many fields. NTO is planning to replace the current process with Flows. Users frequently change field values as they are filling out the form. What should NTO keep in mind about letting users go backward in the Flow to make updates to field values?
- A. Only users with "Navigate Flows" permission can navigate to previous screens.
- B. Once the user navigates to previous screen, all field values on the current screen will be lost and will need to be repopulated.
- C. Allow Navigation' needs to be set to TRUE on the Flow.
- D. Letting users navigate from the later screen to the previous screen could result in duplicates.
Answer: C
Explanation:
To enable users to navigate backward in a Flow and update field values, the 'Allow Navigation' setting must be enabled in the Flow's configuration. This allows users to move between screens without losing the information they've entered, improving the user experience when filling out forms or completing processes that require multiple steps.Reference: Salesforce Help - Configure Screen Flow Navigation
NEW QUESTION # 47
If an admin distributes a flow on an Account record page, how can the admin pass the account's ID into the flow?
- A. By checking "Available for output" checkbox.
- B. By selecting 'Allow multiple values".
- C. By using 'Get Record',
- D. By checking 'Available for input" checkbox.
Answer: D
Explanation:
If an admin distributes a flow on an Account record page and needs to pass the account's ID into the flow, they can achieve this by checking the "Available for input" checkbox (A) for the variable that will hold the Account ID. This setting allows the flow to accept input values from the context in which it's running, such as a record page, enabling the flow to use the Account ID in its operations.Reference: Salesforce Help Documentation on Flow Variables and Record-Triggered Flows.
NEW QUESTION # 48
Which are the three Flow best practices?
- A. Set up a flow optimizer.
- B. Configure inactive Flows in Production.
- C. Never hard-code Salesforce IDs.
- D. Control when users can navigate backwards.
- E. Provide an error handler.
Answer: C,D,E
NEW QUESTION # 49
The Administrator is creating a login flow for a new application which will be deployed on Salesforce. The ..... create an automation logic to help validate the credentials and access. What is the right design for this ....?
- A. Leverage Process Builder with Workflow rules for displaying the input fields and for handling the post login and process.
- B. Leverage Screen Flow for displaying the input fields and autolaunched flow for handling the post login and process
- C. Leverage Screen Flow for displaying the input fields and custom apex triggers for the post login and process.
- D. Leverage Screen Flow for displaying the input fields and for handling the post login and process.
Answer: B
Explanation:
For creating a login flow, the best approach is to use a Screen Flow to display input fields for credentials and then use an Autolaunched Flow to handle the logic after login, such as validating credentials and determining access. This design separates the user interface from the backend logic, allowing for a more modular and maintainable setup.Reference: Salesforce Help - Screen Flows
NEW QUESTION # 50
Which global variable contains the record's values immediately before the flow users run?
- A. $RIORVALUE Formula Field
- B. $Record
- C. $Record__Prior
- D. $Flow
Answer: C
Explanation:
In Salesforce Flows, the global variable that contains the record's values immediately before the flow runs is $Record__Prior. This variable is particularly useful in record-triggered flows, where you may need to compare the current state of a record with its previous state to determine what action to take.Reference: Salesforce Help - Use PriorValue in Record-Triggered Flows
NEW QUESTION # 51
Universal Containers (UC) is automatically its employee offboarding process. Payroll information is stored in an external system. What could UC use to make a automatic update to the payroll system when an employee is offboarded?
- A. API Connect
- B. Outbound Message Action
- C. Salesforce Handler
- D. JSON Auto Connector
Answer: B
NEW QUESTION # 52
What dies debug option in Flow Builder allow an administrator to do?
- A. Version a Flow that can be saved as current version after the Flow has run.
- B. Run the most recent saved version of the flow with auto-save mode turned OFF.
- C. Roll back to previously executed actions, callouts, and changes committed to the database.
- D. Enter custom values for input variable and view step-wise details.
Answer: D
Explanation:
The debug option in Flow Builder allows an administrator to test the flow by entering custom values for input variables and then executing the flow step by step. This feature provides detailed information about each step's execution, helping to identify and troubleshoot issues within the flow. It's a crucial tool for ensuring that the flow behaves as expected before activation.Reference: Salesforce Help - Debug a Flow
NEW QUESTION # 53
Which global variable contains the record's values immediately before the flow users run?
- A. $RIORVALUE Formula Field
- B. $Record
- C. $Record__Prior
- D. $Flow
Answer: C
NEW QUESTION # 54
What are two valid trigger invocation conditions when creating a trigger that invokes a record-based process?
- A. When a record is updated.
- B. When a record is shared.
- C. When a record is deleted.
- D. When a new record is created.
Answer: A,D
Explanation:
Valid trigger invocation conditions for a record-based process are when a new record is created (A) and when a record is updated (D). These conditions allow processes to run in response to changes in record data, enabling automation of tasks based on record lifecycle events. Salesforce's process automation tools, such as Process Builder and Flow, provide the capability to specify these trigger conditions as part of their configuration.Reference: Salesforce Help Documentation on Process Builder and Flow
NEW QUESTION # 55
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