Education-Cloud-Consultant Exam Dumps - PDF Questions and Testing Engine
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NEW QUESTION # 77
The Dean of the Business school has a dashboard that displays the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors. Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?
- A. Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
- B. Set View Dashboard As to the Dean and share it with program directors.
- C. Add a dashboard filter to the Dean's dashboard and save it to All Folders.
- D. Set View Dashboard As to the dashboard viewer and share it with program directors.
Answer: D
Explanation:
The consultant can meet the business requirement by setting View Dashboard As to the dashboard viewer and sharing it with program directors. This will allow the program directors to see the same reports as the Dean, but filtered by their own program, based on the sharing settings. Checking the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard, setting View Dashboard As to the Dean and sharing it with program directors, and adding a dashboard filter to the Dean's dashboard and saving it to All Folders are not options that can meet the business requirement. Reference:
https://help.salesforce.com/s/articleView?id=sf.dashboards_running_user.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.dashboards_dynamic_filters.htm&type=5
NEW QUESTION # 78
A system admin has an idea for a custom solution for their org and thinks it might be useful to others as well. The system admin discusses it with colleagues from two other schools. They are excited about the system admin's idea and offer to help.
What should the system admin consider doing as a next step?
- A. Post the idea in the Trailblazer Idea Exchange.
- B. Ask colleagues to sign a nondisclosure agreement.
- C. Join the Open Source Commons & Community Sprints group
- D. Download and install the project from GitHub.
Answer: C
Explanation:
The system admin should consider joining the Open Source Commons & Community Sprints group in the Power of Us Hub as a next step for their custom solution idea. The Open Source Commons & Community Sprints group is a group that connects users who are interested in contributing to or learning from open source projects that are supported by Salesforce.org. The Open Source Commons & Community Sprints group provides access to resources, events, discussions, and opportunities related to various open source projects, such as EDA, NPSP, CumulusCI, or Metecho. The system admin can join the group and share their idea with other users who may want to collaborate on it or provide feedback. Posting the idea in the Trailblazer Idea Exchange, downloading and installing the project from GitHub, or asking colleagues to sign a nondisclosure agreement are not next steps that the system admin should consider for their custom solution idea. Reference:
https://powerofus.force.com/s/group/0F980000000CjQOCA0/sfdo-open-source-contributors
https://www.salesforce.org/open-source-commons/
NEW QUESTION # 79
A Recruitment department wants to centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp.
Which solution should the consultant recommend?
- A. Student Success Bots
- B. Slack
- C. Admissions Connect
Answer: C
Explanation:
The consultant should recommend Admissions Connect as a solution to centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp for the Recruitment department. Admissions Connect is a product that allows users to manage the entire student recruitment and admissions lifecycle, from prospecting to enrollment. Admissions Connect can help the Recruitment department centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp by using features such as Campaigns, Applications, Application Reviews, or OmniStudio. The consultant can also leverage other tools such as Marketing Cloud or Social Studio to integrate Admissions Connect with social channels like WhatsApp. Slack, Student Success Bots, or Einstein Bots are not solutions that can centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp for the Recruitment department. Reference:
https://www.salesforce.org/products/admissions-connect/overview/
https://www.salesforce.org/wp-content/uploads/2021/06/Salesforce.org-Admissions-Connect-Tableau-Accelerator.pdf
NEW QUESTION # 80
A university Advancement office uses the Education data Architecture (EDA).
Which EDA functionality should the Advancement office use to track historical data for targeted outreach and donation opportunities?
- A. Relationship
- B. Affiliation
- C. Attribute
Answer: B
Explanation:
Tracking Historical Data with EDA:
The Affiliation object in EDA is used to track historical data related to relationships between individuals and organizations (such as alumni and the university).
Using Affiliations for Targeted Outreach:
Create Affiliations: Set up affiliations for alumni to capture historical data such as past donations, engagement activities, and more.
Targeted Outreach: Use the data from affiliations to segment alumni for targeted outreach and donation opportunities.
Implementation Steps:
Configure Affiliations: Ensure that the Affiliation object is configured correctly to capture the necessary historical data.
Data Entry: Enter historical data into the Affiliation records.
Reporting and Analysis: Create reports and dashboards to analyze affiliation data and identify potential outreach opportunities.
Reference:
Salesforce EDA Documentation: Affiliations
NEW QUESTION # 81
A high school recently implemented the K-12 Architecture Kit and wants to track student absences from class and midyear grades.
Which two objects should the consultant use to address these requirements?
Choose 2 answers.
- A. Attendance Event
- B. Program Enrollment
- C. Behavior Involvement
- D. Term Grade
Answer: A,D
Explanation:
Term Grade and Attendance Event are two objects that the consultant should use to address the requirements of tracking student absences from class and midyear grades. Term Grade is an object that stores the grades that a student receives for a course offering in a specific term. Attendance Event is an object that stores information about a student's attendance or absence for a course offering or a course connection. Behavior Involvement and Program Enrollment are not objects that can track student absences from class and midyear grades. Reference:
https://powerofus.force.com/s/article/K12-Architecture-Kit-Data-Dictionary
https://powerofus.force.com/s/article/K12-Architecture-Kit-Term-Grades
https://powerofus.force.com/s/article/K12-Architecture-Kit-Attendance
NEW QUESTION # 82
A university is interested in the Student Success Hub Tableau Accelerator. Which object should the consultant recommend to ensure there is data?
- A. Appointment Attendee
- B. Availability Topic
- C. Behavior Incident
Answer: A
Explanation:
The Appointment Attendee object in Student Success Hub is used to track the students and support staff who attend an appointment1. The Student Success Hub Tableau Accelerator uses data from this object, along with other objects such as Alert, Appointment, Case, Contact, Course Connection, Course Offering, Program Enrollment, Term, and User, to create visualizations of student and support staff data2. The Behavior Incident object is not part of Student Success Hub or the Tableau Accelerator. The Availability Topic object is used to categorize the availability of support staff for appointments1, but it is not used by the Tableau Accelerator. Reference:
1: EDA Object Reference - Salesforce3
2: Analyze Student Success Data with the Tableau Accelerator - Salesforce4
NEW QUESTION # 83
The director of advising wants to better understand why students are meeting with their advisors.
Which Advisor Link Feature should the consultant include in a report?
- A. Case Status
- B. Appointment Topic
- C. Alert Reason
- D. Success Plan Type
Answer: B
NEW QUESTION # 84
The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant to help them build a CRM Strategy.
What are two recommendations the consultant should make to meet this requirement?
- A. Start solution design during a discovery session.
- B. Prioritize the organization's initiatives.
- C. Define organizational objectives.
- D. Implement Nonprofit Success Pack.
Answer: A,C
NEW QUESTION # 85
The Recruitment and Admissions office has an existing Salesforce environment they wants to expand to include all of the school's operations and service. The school has asked the consultant for recommendations to ensure the expansion is efficient, ..........., and will meet the need of new existing user.
Which should the consultant recommend to meet the requirements?
- A. Grant System Admin access for each department leader.
- B. Build a Center of Excellence.
- C. Create a Trailmix for new users.
- D. Encourage users to post ideas on Chatter.
Answer: B
Explanation:
Explanation
The consultant should recommend the school to build a Center of Excellence, because this can ensure that the expansion of their Salesforce environment is efficient, scalable, and will meet the needs of new and existing users. A Center of Excellence is a team or a group of teams that provide leadership, best practices, governance, and support for Salesforce within an organization. A Center of Excellence can help the school align their Salesforce strategy with their business goals, manage change and adoption, optimize performance and security, and foster innovation and collaboration. Creating a Trailmix for new users, granting System Admin access for each department leader, and encouraging users to post ideas on Chatter are not recommendations that can ensure that the expansion of the Salesforce environment is efficient, scalable, and will meet the needs of new and existing users. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/center-of-excellence-basics
NEW QUESTION # 86
A university works with business professionals through a continuing education program. Corporate recruiters work with employers to sponsor these programs.
Which object should recruiters use to track the progress of sponsorship requests?
- A. Campaign
- B. Opportunity
- C. Affiliation
- D. Program Plan
Answer: B
Explanation:
Explanation
Opportunity is an object that recruiters should use to track the progress of sponsorship requests. Opportunity is an object that represents a potential sale or revenue source for an organization, such as a donation, grant, or sponsorship. Opportunity can be used to track various information about a sponsorship request, such as amount, stage, probability, or close date. Campaign, Program Plan, and Affiliation are not objects that recruiters should use to track the progress of sponsorship requests. References:
https://help.salesforce.com/s/articleView?id=sf.opportunity_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/nonprofit_fundraising/nonprofit_fundraising_opp
NEW QUESTION # 87
The Advancement office is replacing its old CRM system with Salesforce.
After creating its technology roadmap and fundraising timeline, the new Salesforce environment may go live during a major capital fundraising campaign.
Which critical factor should the consultant identify?
- A. Technical complexity
- B. Resource availability
- C. Staff cross-training
- D. Cost of the implementation
Answer: C
NEW QUESTION # 88
A university Advancement office wants to track school historical data for tagged outreach and donation opportunities.
Which Education Data Architecture functionality should the consultant recommend?
- A. Education History
- B. Relationship
- C. Program Plan
- D. Attribute
Answer: A
Explanation:
Explanation
Education History is an EDA functionality that the consultant can recommend to track school historical data for tagged outreach and donation opportunities. Education History is a feature that allows the consultant to store information about a Contact's previous or current education at an educational institution. Education History can be used to track various types of information, such as school name, degree, major, minor, class year, or sports team. The consultant can use Education History to segment and target alumni based on their school historical data. Program Plan, Attribute, and Relationship are not EDA functionalities that can track school historical data for tagged outreach and donation opportunities. References:
https://powerofus.force.com/s/article/EDA-Education-History
https://powerofus.force.com/s/article/EDA-Education-History-Create
NEW QUESTION # 89
An elementary school plans to implement the K-12 Architecture Kit in a new org. The school wants to be able to send SMS messages to parents.
Which solution should the consultant recommend to meet the requirement?
- A. Education Data Architecture
- B. App on the AppExchange
- C. Marketing Cloud
Answer: B
Explanation:
The K-12 Architecture Kit does not have a native feature to send SMS messages to parents. However, there are several apps on the AppExchange that can provide this functionality, such as Mogli SMS1, SMS Magic, or Twilio for Salesforce. These apps can integrate with Salesforce and allow users to send and receive SMS messages from within the platform. The consultant should recommend the school to explore the available apps on the AppExchange and choose the one that best suits their needs and budget.
Marketing Cloud is a Salesforce solution that provides digital marketing tools, such as email, mobile, social, and web. Marketing Cloud can also send SMS messages to contacts, but it is a more complex and expensive solution than an app on the AppExchange. Marketing Cloud may not be necessary for the school's requirement of sending simple SMS messages to parents. Education Data Architecture (EDA) is a Salesforce solution that provides a flexible data architecture for educational institutions. EDA does not have a native feature to send SMS messages either.
Reference:
1: 7 obstacles & text messaging solutions for K-12 school ... - Mogli1
2: SMS-Magic Converse Text Messaging - AppExchange
3: Twilio for Salesforce - AppExchange
4: Marketing Cloud Overview - Salesforce
5: Education Data Architecture Overview - Salesforce
NEW QUESTION # 90
A school is considering leveraging Student Success Hub.
Which operational requirement should the consultant confirm?
- A. Student Success Hub requires the K-12 Architecture Kit.
- B. Read, Create and Edit access to Contacts, Accounts, and Cases is required.
- C. Einstein Bots must be enabled prior to installing Student Success Hub.
- D. Student Success Hub requires Education Data Architecture (EDA).
Answer: D
Explanation:
Explanation
The consultant should confirm that Student Success Hub requires Education Data Architecture (EDA) as an operational requirement. Student Success Hub is a solution that extends EDA to meet the needs of student services and support. Student Success Hub provides features such as Early Alerts, Success Plans, Pathways, and Advising Events. Student Success Hub requires EDA to be installed and configured in the Salesforce environment before installing Student Success Hub. Einstein Bots being enabled prior to installing Student Success Hub, Read, Create and Edit access to Contacts, Accounts, and Cases being required, or Student Success Hub requiring the K-12 Architecture Kit are not operational requirements that the consultant should confirm. References:
https://www.salesforce.org/products/student-success-hub/overview/
https://powerofus.force.com/s/article/SSHub-Installation
NEW QUESTION # 91
An education customer is interested in participating in an open-source commons community sprint project.
Which development consideration should the constant advise?
- A. Projects must be compatible with the Education Data Architecture (EDA).
- B. Projects use CumulusCI for continuous integration and deployment.
- C. Projects are required to have at least one Salesforce staff person on the project team.
Answer: B
Explanation:
The consultant should advise that projects use CumulusCI for continuous integration and deployment, which is a tool that automates the development and release process of Salesforce applications. Projects are not required to have at least one Salesforce staff person on the project team, although they may have some Salesforce employees as contributors or advisors. Projects do not have to be compatible with the Education Data Architecture (EDA), although some projects may use EDA as a foundation or extension. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/open-source-commons/open-source-projects
https://trailhead.salesforce.com/en/content/learn/modules/cumulusci-basics
NEW QUESTION # 92
A university works with business professionals through a continuing education program. Corporate recruiters work with employers to sponsor these programs.
Which object should recruiters use to track the progress of sponsorship requests?
- A. Campaign
- B. Opportunity
- C. Affiliation
- D. Program Plan
Answer: B
Explanation:
Opportunity is an object that recruiters should use to track the progress of sponsorship requests. Opportunity is an object that represents a potential sale or revenue source for an organization, such as a donation, grant, or sponsorship. Opportunity can be used to track various information about a sponsorship request, such as amount, stage, probability, or close date. Campaign, Program Plan, and Affiliation are not objects that recruiters should use to track the progress of sponsorship requests. Reference:
https://help.salesforce.com/s/articleView?id=sf.opportunity_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/nonprofit_fundraising/nonprofit_fundraising_opportunities
NEW QUESTION # 93
A higher education institution has used Salesforce for many years and has Person Accounts enabled. The institution wants to install the Education Data Architecture (EDA) in their existing Salesforce environment.
What are two considerations the consultant should discuss with the institution?
Choose 2 answers
- A. Use EDA record types for student contacts and lead management.
- B. Person Accounts are unsupported in EDA.
- C. A support ticket is required to disable Person Accounts.
- D. Person Accounts can only be merged with Administrative Accounts.
Answer: A,C
Explanation:
Explanation
The consultant should discuss with the institution how they can use EDA record types for student contacts and lead management, and how a support ticket is required to disable Person Accounts, as two considerations for installing EDA in their existing Salesforce environment that has Person Accounts enabled. EDA record types are predefined record types that are available for the Contact and Lead objects in EDA. EDA record types can be used to categorize and manage different types of contacts and leads, such as students, faculty, staff, alumni, or applicants. The institution can use EDA record types for student contacts and lead management instead of using Person Accounts. A support ticket is a request that users can submit to Salesforce Support to get assistance or guidance on various issues or tasks. A support ticket is required to disable Person Accounts, because this is a permanent and irreversible action that can affect data and functionality. The institution should submit a support ticket to disable Person Accounts before installing EDA, because Person Accounts are unsupported in EDA. Person Accounts being unsupported in EDA, or Person Accounts being able to only merge with Administrative Accounts, are not considerations for installing EDA in their existing Salesforce environment that has Person Accounts enabled. References:
https://powerofus.force.com/s/article/EDA-Record-Types
https://help.salesforce.com/s/articleView?id=sf.accounts_person_behavior.htm&type=5
https://powerofus.force.com/s/article/EDA-Installation
NEW QUESTION # 94
Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.
Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?
- A. Email address
- B. Student number
- C. Company name
- D. Company phone
Answer: B
NEW QUESTION # 95
An Admissions office is interested in using Admissions Connect to manage its student applications and to recede supporting do.
How are application documents saved in Admissions Connect?
- A. Salesforce Files
- B. Action Plan Item
- C. Document Type
Answer: A
Explanation:
Application documents are saved as Salesforce Files in Admissions Connect, which are attached to the Application record or the Application Material Mapping record. Document Type is a field on the Application Material Mapping object that defines the type of document required for an application requirement. Action Plan Item is an object that tracks tasks or actions related to an application or enrollment process. Reference:
https://help.salesforce.com/s/articleView?id=sf.admissions_connect_files.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admissions_connect_application_material_mapping.htm&type=5
NEW QUESTION # 96
A business school plans a phased Salesforce implementation for its MBA program, Executive Education, Career Advising, and ..
* Executive Education data is largely managed in its own system
* The MBA program is managed in a custom admission system that is integrated will the student information System (SIS)
* Career Advising and Alumni Relations share systems with other university departments
* The consultant has recommended a "crawl, walk, run" strategy
Which department should the consultant recommend for the initial "crawl" phase?
- A. Career Advising
- B. Executive Education
- C. MBA program
Answer: C
Explanation:
Explanation
The MBA program is the best candidate for the initial "crawl" phase because it already has a custom admission system that is integrated with the SIS, which can be leveraged for Salesforce implementation.
Executive Education data is largely managed in its own system, which may require more complex integration or migration. Career Advising and Alumni Relations share systems with other university departments, which may involve more stakeholders and dependencies. References:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-impleme
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-integrati
NEW QUESTION # 97
The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration.
What should the consultant discuss first with the school?
- A. Leadership sponsorship
- B. Metric identification
- C. Business objectives
- D. Capacity to administer
Answer: D
Explanation:
Explanation
The consultant should discuss the capacity to administer with the school first, because this is a critical factor for a successful implementation and adoption of Salesforce. The capacity to administer means having the resources, skills, and processes to manage and maintain the Salesforce system on an ongoing basis. The consultant should assess whether the school has a dedicated Salesforce administrator or team, or whether they need to hire or train one. The consultant should also advise the school on the best practices and tools for administering Salesforce. Leadership sponsorship, business objectives, and metric identification are important factors for a successful implementation, but they are already given in the scenario, so they do not need to be discussed first by the consultant. References:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-basics-k
https://trailhead.salesforce.com/en/content/learn/modules/admin_intro
NEW QUESTION # 98
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To prepare for the Salesforce Education-Cloud-Consultant exam, individuals can take advantage of the various resources that Salesforce offers. These resources include online training courses, study guides, and practice exams. Salesforce also offers a certification program that provides individuals with a structured learning path to help them prepare for the Education-Cloud-Consultant exam. Additionally, Salesforce provides a community forum where individuals can interact with other professionals who are preparing for the exam and seek help and advice.
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