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NEW QUESTION # 54
universal Containers UC maintains multiple customer-facing sites, but only one profile for all customer users. Ho customer has access to more than one site.
which two steps should the UC admin take to grant access to each customer?
Choose 2 answers
- A. Select a permission set for a given site.
- B. Edit the applicable user profile.
- C. Create a permission set.
- D. Select the profile for a given site.
Answer: A,C
Explanation:
To grant access to each customer to only one site, UC should create a permission set and select a permission set for a given site. A permission set is a collection of settings and permissions that give users access to various tools and functions. UC can create a permission set for each site that specifies the site access and the object permissions for the customer users. UC can then select a permission set for a given site in the Experience Builder, which will assign the permission set to all new and existing users of that site.
NEW QUESTION # 55
The Universal Containers Experience Cloud admin needs to move a site from one production org to another production org that it is not directly connected to.
What is the recommended choice for moving the site from one org to the other?
- A. Deployment via Change Set
- B. Deployment via Metadata API
- C. Publication via Experience Builder
- D. Lightning Bolt Export and Installation
Answer: D
Explanation:
To move a site from one production org to another production org that is not directly connected, UC should use Lightning Bolt Export and Installation. Lightning Bolt is a feature that allows UC to export a site as a package that contains the site template, theme, pages, components, and content. UC can then install the package in another org using the AppExchange or a URL link.
NEW QUESTION # 56
Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility for its customer portal. UMS's users will need to be logged in to the portal in order to view any Knowledge articles.
Outside of Data Categories, what is another way UMS can control Knowledge article visibility?
- A. Sharing Rules
- B. Permission Sets
- C. Branding Sets
- D. Audience Targeting
Answer: B
Explanation:
Permission sets are a feature that allows you to grant additional permissions to users without changing their profiles. You can use permission sets to control Knowledge article visibility by granting users access to specific article types and actions. For example, you can create a permission set that allows users to view only certain article types and assign it to your customer portal users.
NEW QUESTION # 57
What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers
- A. Create partner roles in the same branch in your Role Hierarchy.
- B. Reduce the number of roles to one to improve system performance.
- C. Create partner roles in a separate branch in your Role Hierarchy.
- D. Grant partner users access to the partner account using a Sharing Rule,
Answer: C,D
Explanation:
Two Salesforce recommendations for setting up partner roles in large orgs are B and C. Partner roles are roles that are assigned to partner users who access your Experience Cloud site through a partner account. A partner account is an account that has the Is Partner checkbox enabled. To set up partner roles, you should create them in a separate branch in your Role Hierarchy, which allows you to isolate partner data from internal data and control partner visibility and access. You should also grant partner users access to the partner account using a Sharing Rule, which allows you to share records owned by internal users with partner users based on criteria that you define.
NEW QUESTION # 58
Ursa Major Solar would like its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects.
Which two standard features allow an administrator to accomplish that?
Choose 2 answers
- A. Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.
- B. Remove Opportunity and Asset from the Title Menu component in the property editor.
- C. Remove Opportunity and Asset from the object list in the Global Search Result component property editor.
- D. Remove Opportunity and Asset from the navigation Menu component in the property editor.
Answer: A,C
Explanation:
To prevent authenticated external users from searching for Quote and Contract objects but not Opportunity or Asset objects, you need to remove Opportunity and Asset from the object list in the Global Search Result component property editor and the Autocomplete object list in the Search component property editor. The Global Search Result component displays the search results for all objects that match the search term. The Autocomplete object list displays the suggested objects that match the search term as you type. You can customize these components by selecting or deselecting the objects that you want to include or exclude from the search.
NEW QUESTION # 59
The Universal Containers Experience Cloud admin needs to move a site from one production org to another production org that it is not directly connected to.
What is the recommended choice for moving the site from one org to the other?
- A. Deployment via Change Set
- B. Deployment via Metadata API
- C. Publication via Experience Builder
- D. Lightning Bolt Export and Installation
Answer: D
NEW QUESTION # 60
Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers
- A. Up to 2,000 audiences can be created.
- B. Components in the template header and footer sections cannot be assigned to an audience.
- C. Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs.
- D. Record Type criteria cannot be assigned to a component.
- E. Domain criteria are not available in sandbox or Developer Edition orgs.
Answer: B,D,E
NEW QUESTION # 61
What is the most efficient way that a Salesforce Admin can create a single Experience Cloud Site user from a Contact?
- A. Email the Contact a link to the Self-Registration page for the site.
- B. Enable the Contact in Salesforce as a Customer user.
- C. Enable the Account as a Customer Account so all Contacts in that Account become Customer users.
- D. Use Data Loader to add the Contact in Salesforce as a Customer user.
Answer: B
NEW QUESTION # 62
What is required when creating portal users through Just-Time (JIT) provisioning?
- A. User.Role
- B. Organization_id
- C. FederationIdentifier
- D. FirstName
Answer: C
Explanation:
The requirement when creating portal users through Just-In-Time (JIT) provisioning is A. JIT provisioning is a feature that allows you to create portal users on demand when they log in using an external identity provider, such as Facebook or Google. To use JIT provisioning, you need to have a FederationIdentifier field on the user object, which is a unique identifier that links the portal user with the external identity provider. The FederationIdentifier field must match the value of the NameID element in the SAML assertion sent by the identity provider.
NEW QUESTION # 63
Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.
Some of the articles are more than 2 years old.
What should a consultant recommend to optimize the public knowledge base?
- A. Manually add the top performing articles to Salesforce and select the Public Knowledge Base channel.
- B. Bulk-import all articles to Salesforce and achieve duplicate and outdated articles.
- C. Manually add the top performing articlesto Salesforce and select Authenticated Sites as the Channel.
- D. Bulk-import the top performing articles to Salesforce and select the public knowledge base channel.
Answer: B
NEW QUESTION # 64
Which three permissions are included for a delegated administrator?
Choose 3 answers
- A. Create and edit external user records.
- B. Generate new passwords for external users.
- C. Manage permissions sets for external users on their account.
- D. Add external users to multiple accounts.
- E. Manage object access for external users.
Answer: A,B,C
Explanation:
Three permissions that are included for a delegated administrator are A, D, and E. A delegated administrator is a user who has limited administrative privileges to perform certain user management tasks on behalf of an administrator. A delegated administrator can create and edit external user records, generate new passwords for external users, and manage permission sets for external users on their account. A delegated administrator cannot manage object access or add external users to multiple accounts.
NEW QUESTION # 65
DreamHouse Realty is planning to launch a digital experience for its partners where they will be able to pick a Lead from shared leads and start working toward getting the lead converted into an Opportunity.
Which two steps are part of setting up Lead Sharing or Lead Distribution for partners?
Choose 2 answers
- A. Create Page Layouts for Lead Distribution.
- B. Configure Lead Creation and Lead Distribution inside PRM Workspace.
- C. Enable "Allow External Lead Sharing" in Digital Experience settings.
- D. Create Assignment Rules for Lead Distribution.
Answer: C,D
Explanation:
To set up Lead Sharing or Lead Distribution for partners, two steps are to enable "Allow External Lead Sharing" in Digital Experience settings and create Assignment Rules for Lead Distribution. Enabling "Allow External Lead Sharing" allows partners to access leads that are shared with them through sharing rules or manual sharing. Creating Assignment Rules for Lead Distribution allows leads to be automatically assigned to queues or users based on criteria that you define.
NEW QUESTION # 66
Universal Containers has Contact and Account objects set to Public Read Only for internal users, but an Experience Cloud users is not able to view Contacts and accounts.
How should you fix this issue?
- A. The internal sharing model should be updated so that the Contact and Account objects are Public read Only.
- B. The external sharing model should be updated so that the Account object is private but the Contact object remains public only
- C. The existing sharing model should be updated to so that the Contact and Account Objects are private, and sharing rules should be configured on each individual object to give Public Read Only access to Experience Cloud users.
- D. Sharing rules should be configured open each object to give Read Only access to experience Cloud users.
Answer: D
Explanation:
To fix the issue of Experience Cloud users not being able to view Contacts and Accounts, you should configure sharing rules on each object to give Read Only access to Experience Cloud users. Sharing rules allow you to extend sharing access to users in public groups, roles, or territories. You can use sharing rules to grant Read Only access to Contacts and Accounts owned by internal users to Experience Cloud users.
NEW QUESTION # 67
Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using uCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public.
What should the Experience Cloud consultant recommend?
- A. Create a public site for prospect partners, show them a nondisclosure agreement, and allow them to fill out on application form on the site.
- B. Create an authenticated digital experience for partners and allow them to refer other partners in their region.
- C. Create a public site for existing partners and allow them to generate token-based referral links for prospect partners.
- D. Create an app for the Internal business development team and allow them to generate token-based referral links for existing partners In their region.
Answer: D
Explanation:
This option allows UC to control the access to the partner application form and ensure that only qualified partners can apply. Token-based referral links are unique and expire after a certain time, which adds an extra layer of security. Creating an app for the internal team also allows UC to track the performance of the referral program and reward the existing partners accordingly1
NEW QUESTION # 68
Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?
- A. Compact Header Properties
- B. Rich Content Editor
- C. Developer Console
- D. CMS Connect
Answer: B
NEW QUESTION # 69
What is a prerequisite for creating a user that has a Partner Community license?
- A. Ensure that the partner user has the '' Enabled as partner'' permission set.
- B. The Enable as Partner'' action must be present on the User page layout.
- C. The ''Enable as Partner'' action must be present on the Account page layout.
- D. Select ''Enable as Partner'' in the Experience Workspace.
Answer: C
NEW QUESTION # 70
Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?
- A. Service Channel and Chatter
- B. Experience Builder and Chatter
- C. Service Console and Service Channel
- D. Chat Agent Guided Setup Flow and Service Console
Answer: D
NEW QUESTION # 71
Dreamscape Flowers (DF) is evaluating Salesforce Partner Relationship Management (RPM) to help improve its current channel sales performance.
In what two ways can Salesforce PRM help DF accelerate channel sales?
Choose 2 answers
- A. BY automating partner tiering in Channel sales hierarchy
- B. By automating quoting with Salesforce CPQ
- C. By automating partner lead routing
- D. By automating partner entitlement assignment in Channel sales teams
Answer: B,C
NEW QUESTION # 72
Universal Containers is looking to onboard three new partners to the community.
* Each partner have a branded experience containing their colors and logo.
* Gold and silver partners should have access to the Leads inbox component, but Bronze partners should not.
* Bronze partners should not have access to the Leas tab.
How should an administrator solve for these requirements?
- A. Create branding sets, audience targeting and a custom Navigation menu component.
- B. Create a separate community for each partner with audience targeting.
- C. Create branding sets, a separate page variation for each partner, and a custom Navigation Menu component.
- D. Create branding sets, audience targeting, and navigation menu targeting.
Answer: D
Explanation:
To solve these requirements, the administrator should create branding sets, audience targeting, and navigation menu targeting. Branding sets are collections of branding elements, such as colors, fonts, images, and logos, that you can apply to your Experience Cloud site. Audience targeting is a feature that allows you to display pages and components to certain users based on their assigned audience. Navigation menu targeting is a feature that allows you to display different navigation menu items to different users based on their assigned audience. By using these features, the administrator can create different branded experiences for each partner, control the access to the Leads inbox component and the Leads tab, and customize the navigation menu for each partner.
NEW QUESTION # 73
DreamHouse Realty (DR) plans to invite individuals from several new companies to its Broker Portal and would like to differentiate the user experience for each company.
Which three options should the DR system administrator use to personalize the look and feel of the portal for each new brokerage?
Choose 3 answers
- A. Branding Sets
- B. Partner User Roles
- C. Audience Sets
- D. Page Variations
- E. Audience Targeting
Answer: A,D,E
Explanation:
Branding sets allow the administrator to define the colors, fonts, logos, and images for different parts of the site, such as the header, footer, and body. Page variations allow the administrator to create different versions of a page with different layouts, components, and content. Audience targeting allows the administrator to create audiences based on user attributes, such as profile or company name, and display different branding sets or page variations to different audiences within the same site.
NEW QUESTION # 74
Cloud Kicks (CK) has a subscription model to send new sneakers to customers every month. Customers log in to the CK site, where they can manage their accounts, manage and create cases, and submit refund claims. CK also provides access to articles from its Knowledge base.
Which template should CK use to give customers the access they need?
- A. Help Center
- B. Build Your Own
- C. Account Portal
- D. Microsite
Answer: C
Explanation:
To give customers the access they need, CK should use the Account Portal template. The Account Portal template is a pre-built site that includes features such as account management, case management, and refund claims. CK can use this template to provide self-service options to its customers, such as viewing and updating their account information, creating and viewing cases, and submitting refund claims. CK can also provide access to articles from its Knowledge base using the Knowledge component or the CMS Connect component.
NEW QUESTION # 75
DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share. Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.
What should the Experience Cloud consultant recommend for record sharing?
- A. Sharing Rule
- B. Apex sharing
- C. Sharing Set
- D. Account Hierarchy
Answer: A
Explanation:
To share records with partners who will work on low-severity B2C customer issues, DR should use sharing rules. Sharing rules allow you to extend sharing access to users in public groups, roles, or territories. You can use sharing rules to share records owned by internal users with partners based on criteria such as record type, field value, or ownership.
NEW QUESTION # 76
DreamHouse Realty recently created a site for potential buyers. The content is organized using topics.
Where can site users go to find out how current and popular a topic is?
- A. Topic's detail page
- B. Content Management Report
- C. Collaboration Dashboard
- D. Trending Topics Channel
Answer: D
NEW QUESTION # 77
Dreamscape Flowers needs to create a digital experience that meets the following requirements:
* It allows for collaboration between customer and partner users.
* Self-service for customer users is available.
* Partner users create or resolve cases for their customers and need to see case data on a dashboard.
* Partner users do not manage Leads, Opportunities, or Campaigns.
Which license type should a Salesforce Admin use for these partner users?
- A. Customer Community
- B. Employee Community
- C. Partner Community
- D. Customer Community Plus
Answer: D
NEW QUESTION # 78
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