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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

A) Work Order. Work Type. Service Appointment. Service Territory
B) Work Order. Work Order Line Item Work Procedure. Work Plan
C) Work Order. Work Order Line Hem, Service Appointment, Work Type
D) Work Order. Work Order Line item. Service Territory. Work Type

2. A call center agent uses the Energy and Utilities Contact Center Console to schedule a field technician appointment for a customer.
What license is needed to complete this customer requirement?

A) Salesforce Contact Center license
B) Salesforce Service Console license
C) Salesforce Field Service license
D) Energy and Utilities Base Service license

3. An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type "Qualification." The filter selects the accounts with the condition CreatedDate < 365 days.
Which scenario should be executed during the testing phase?

A) Test the product eligibility: The product will not be not available for accounts older that 365 days
B) Test the order creation: Order can't be created for the account older than 365 days.
C) Test the account creation: Accounts older than 365 days will not be qualified for creation.
D) Test the account creation: Accounts younger than 365 days won't be qualified for creation.

4. An energy company needs a way to generate PDF or Word proposals based on a quote for commercial customers to review before proceeding with the products and services.
What tool can be used to automatically create these proposals?

A) OmniStudio Document Generation
B) Energy and Utilities Cloud Contract Lifecycle Management (CLM)
C) Energy and Utilities Cloud Configure Price Quote (CPQ)
D) Microsoft Word

5. An energy company was recently onboarded on Energy and Utilities Cloud. They want to launch a customer service portal that provides customers with a 360-degree view of their energy and utility accounts and includes guided processes for common actions.
Which Energy and Utilities Cloud application should they use?

A) Energy and Utilities Contact Center Console
B) Customer Acquisition Management
C) Experience Self-Serve Portal
D) Utility Self-Serve Portal

Solutions: