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| Section | Weight | Objectives |
|---|---|---|
| Troubleshoot Infrastructure and Core Components | 25% | - Front End, Back End, and Edge Server problems - Central Logging Service and monitoring tools - Topology and configuration issues - Certificates, DNS, and authentication |
| Troubleshoot Conferencing and Collaboration | 25% | - Meeting join and connectivity - Dial-in conferencing access - Application sharing and Office Web Apps integration - Audio/video quality and media flow |
| Troubleshoot Enterprise Voice | 30% | - Mediation Server and gateway connectivity - Call Admission Control (CAC) and QoS - Media quality and codec issues - Response Group and Call Park service - Call routing and dial plans |
| Troubleshoot IM and Presence | 20% | - Persistent Chat problems - Presence status inconsistencies - IM delivery and federation issues - Sign-in and registration failures |
Question 1
You support a datacenter that runs Microsoft Lync Server 2013 with Enterprise Voice (EV). The company has opened two new satellite branches and configured one with a Survivable Branch Appliance (SBA) and the other with a Survivable Branch Server (SBS). Neither branch has a DNS server. A wide area network (WAN) outage occurs and EV stopped working for the branch users. You need to ensure that EV functionality continues in the event of WAN outages. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)
A. Enable backup Registrar discovery by configuring the SBA or SBS to respond to Dynamic Host Configuration Protocol (DHCP) 120 queries.
B. Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 120 on the branch site's DHCP server to point to the fully qualified domain name (FQDN) of the SBA or SBS.
C. Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 60 on the branch site's DHCP server.
D. Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 55 on the branch site's DHCP server.
Question 2
You administer a Microsoft Lync Server 2010 Standard Edition server in your network environment. You deploy a Microsoft Lync Server 2013 Standard Edition server. You want to migrate users from Lync Server 2010 to Lync Server 2013. You migrate a test account from Lync Server 2010 to Lync Server 2013. You start the Lync 2013 client on one of your test computers and start testing various modalities. During testing, you decide to test the Meet Now functionality in Lync 2013 client. Meet Now starts a conference
and fails to connect. You start Clslogging.exe. You generate a log that includes the following information:
You need to identify the cause of the issue. What should you do first?
A. Click Show Call Flow Window.
B. Start WireShark and perform the Meet Now test again.
C. Open another log file from the Lync client in Snooper.
D. Right-click the error message and select Go to nearest entry in trace viewer.
Question 3
Your network environment includes Microsoft Lync Server 2013 with Enterprise Voice enabled. The current Lync Voice Configuration settings include the following: When users attempt to call to an outside number, they receive the following error: "User is not authorized." You need to ensure that users are able to dial outside numbers. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
A. Modify route NorthAmerica-LongDistance-from ^\+1\d{10>S to ^\ + l\d-{11}$.
B. Under Dial Plan, modify normalization rule Local from ^l?((403)\d{7})$ => +1$1 to ^(3\d{7})$ => +403$1.
C. Under Dial Plan, modify normalization rule NA Long Distance from ^ (l\d{11}$ => +$11 to ^ (1\d{10}$ => +$1.
D. Modify public switched telephone network (PSTN) usage record NorthAmerica- PSTN and its associated route PSTN for voice policy from ^\+(?!(61)) to ^\+l\d{10}$.
Question 4
You support a customer whose network environment includes Microsoft Lync Server 2010 Group Chat. You plan to deploy Microsoft
Lync Server 2013 Persistent Chat. You need to ensure that users who access Group Chat will have access to their chat history in Persistent Chat. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
A. Back up the mgc from the Group Chat server and restore it to the Persistent Chat server.
B. Deploy Lync Server 2013, and then deploy a Persistent Chat pool. Shut down the Lync Server 2010 Group Chat Services, and then run the Export- CsPersistentChatData cmdle:.
C. Run the Set-CsPersistentChatActiveServer cmdlet.
D. Ensure that legacy clients can connect to the new Persistent Chat pool. Shut down the Persistent Chat Services, and then run the Import-CsPersistentChatData cmdlet.
Question 5
DRAG DROP You support Microsoft Lync Server 2013 servers for an international company. The main office is located in New York and the datacenter is located in Seattle. All users in the New York office are using virtual desktops running on servers that are located in the Seattle datacenter. You enable and configure the Enhanced 9-1-1 (E9-1-1) emergency notification feature for the main office users. Users report that the Lync client always displays Seattle as their location. You need to ensure that Lync clients for users in the main office display their location accurately. Which four steps should you perform in sequence? (To answer, move the appropriate four actions from the list of actions to the answer area and arrange them in the correct order.)
Solutions:
| Question 1 Answer: A,B | Question 2 Answer: D | Question 3 Answer: C,D | Question 4 Answer: B,D | Question 5 Answer: Only visible for members |
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