Pass Sales-Cloud-Consultant Exam Latest Practice Questions Updated on Apr 07, 2025 [Q79-Q103]

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Pass Sales-Cloud-Consultant Exam Latest Practice Questions Updated on Apr 07, 2025

Salesforce Sales-Cloud-Consultant Study Guide Archives 

NEW QUESTION # 79
What is a tabular report?

Answer:

Explanation:
Tabular reports are the simplest and fastest way to look at data. Similar to a spreadsheet, they consist simply of an ordered set of fields in columns, with each matching record listed in a row. Tabular reports are best for creating lists of records or a list with a single grand total. They can't be used to create groups of data or charts, and can't be used in dashboards unless rows are limited. Examples include contact mailing lists and activity reports.


NEW QUESTION # 80
Which of the following descriptions best describe Chatter?

  • A. A content management tool for users who seek information
  • B. A toolfor extending pricing proposals to customers
  • C. A collaboration tool
  • D. A data enrichment tool that maintains updated data
  • E. A library that allows access to documents

Answer: C


NEW QUESTION # 81
Cloud Kicks requires its sales reps to 90 through an internal certification process on myTrallhead before they add specific groups of Products to Opportunities.
Which two solutions should be used to validate that sales reps have completed the myTrailhead badge?
Choose 2 answers

  • A. Use a validation rule on Products marked as requiring the myTrailhead badge to prevent those Products from being added to an Opportunity.
  • B. Use a Process Builder process on Products marked as requiring the myTrallhead badge to automatically share the Products with sales reps who have completed the badge.
  • C. Use a separate once book for the Products requiring the myTrailhead badge and only share the once book with sales reps who have completed the badge-
  • D. Use a validation rule on Opportunity Products to prevent a sales rep from adding Products marked as requiring the myTrailhead badge if the rep has yet to complete the badge.

Answer: B,D


NEW QUESTION # 82
Which of the following can be synced with Salesforce for Outlook? (Select all that apply)

  • A. Tasks
  • B. Accounts
  • C. Emails
  • D. Events
  • E. Contacts

Answer: A,D,E


NEW QUESTION # 83
Cloud Kicks has requested a Statement of Work (SOW) that dearly states who will train users on new features and how the training will be delivered.
Which two sections of a SOW should the consultant discuss further with Cloud Kicks to meet the requirement?
Choose 2 answers

  • A. Background
  • B. Terms and Conditions
  • C. Approach
  • D. Scope

Answer: C,D

Explanation:
* Approach and Scope are two sections of a SOW that the consultant should discuss further with Cloud Kicks to meet the requirement of clearly stating who will train users on new features and how the training will be delivered. A SOW is a document that defines the project objectives, deliverables, timeline, costs, and responsibilities of both parties involved in a project. The Approach section describes the methodology and strategy that will be used to achieve the project objectives and deliverables. The Scope section defines the specific work items and activities that will be performed as part of the project, as well as any assumptions, exclusions, or dependencies. By discussing these two sections with Cloud Kicks, the consultant can specify who will be responsible for providing user training (e.g., consultant or client), what type of training will be offered (e.g., online or onsite), how many sessions will be conducted (e.g., one or multiple), what topics will be covered (e.g., new features or best practices), etc.


NEW QUESTION # 84
What is the outcome if no translation exists for a specific component in Salesforce?

Answer:

Explanation:
If there is no translated value for a customized component, users see the value in the organization's default language.


NEW QUESTION # 85
Cloud Kicks is migrating from its current CRM application to Salesforce in phases across various regions. The current CRM application manages customer and pipeline information that resides in a legacy back-end application which needs to be migrated to Salesforce.
Which approach should the consultant use for the source data migration?

  • A. Migrate all Contacts, then Opportunities, and then Accounts from the legacy back-end application.
  • B. Migrate all Contacts, then Accounts, and then Opportunities from the current CRM application.
  • C. Migrate all Accounts, then Contacts, and then Opportunities from the legacy back-end application.
  • D. Migrate all Opportunities, and then associate Accounts and Contacts from the current CRM application.

Answer: C


NEW QUESTION # 86
The sales director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the Account already exists prior to creating a new Account. Which organization-wide default should the consultant recommend?

  • A. Set Account and Opportunity to Public Read Only.
  • B. Set Account and Opportunity to Private.
  • C. Set Account to Public Read Only, and Opportunity to Private.
  • D. Set Account to Public Read Only and use a criteria-based sharing rule on Opportunity.

Answer: C


NEW QUESTION # 87
Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month dub. Regional sales managers (RSMs) must approve discounts greater than 5%. Regional vice presidents (RVPs) also must approve discounts greater than 10%.
Which two steps should a consultant recommend to satisfy these requirements7 Choose 2 answers

  • A. Use Process Builder to send an approval Task and email to the RSM and RVP.
  • B. Use Process Builder to automatically submit approvals over a 5% discount.
  • C. Create a two-step Approval Process with the RSM and RVP as approvers.
  • D. Create two Approval Processes, one with the RSM and one with the RVP.

Answer: B,C

Explanation:
Using Process Builder to automatically submit approvals over a 5% discount and creating a two-step Approval Process with the RSM and RVP as approvers are two steps that can satisfy the requirements of approving discounts for the Shoe of the Month club. Process Builder is a tool that allows users to create processes that automate actions or tasks based on certain criteria or triggers. Approval Process is a process that requires one or more users to approve or reject records before they can be finalized or completed. By using Process Builder to automatically submit approvals over a 5% discount, Cloud Kicks can ensure that any opportunity for the Shoe of the Month club that has a discount greater than 5% is sent for approval without requiring manual intervention from sales representatives. By creating a two-step Approval Process with the RSM and RVP as approvers, Cloud Kicks can ensure that discounts greater than 5% are approved by regional sales managers (RSMs) and discounts greater than 10% are also approved by regional vice presidents (RVPs).


NEW QUESTION # 88
Cloud Kicks is implementing Territory Management for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.
Which two recommendations should the consultant make?
Choose 2 answers

  • A. Include the Forecast Manager field on the Territory page layout.
  • B. Include the Forecast Manager field on the Opportunity page layout.
  • C. Assign a role for each manager in the user role hierarchy.
  • D. Assign a forecast-enabled forecast manager to each territory.

Answer: C,D


NEW QUESTION # 89
Northern Trail Outfitters has Advanced Currency Management enabled and needs report that span time periods when the exchange rate was different. What is the converted amount based on this scenario?

  • A. On exchange rates that use the oldest entry
  • B. On exchange rates that use the most current entry
  • C. On the historical exchange rate associated with the close date
  • D. On exchange rates entered in the opportunity

Answer: C


NEW QUESTION # 90
You have an Opportunity in the Value Proposition stage, for an amount of $1,000 that has a 50% Probability of closing. If all goes well,and this Opportunity closes, how much revenue will be realized?

  • A. $500
  • B. $750
  • C. $1,000

Answer: C


NEW QUESTION # 91
Sales reps want to review pricing on historical contracts when working on new opportunities at Cloud Kicks.
Contracts are created from the Account page. Sales reps need to view all contracts for the Account on the Opportunity record.
What should a consultant Implement to meet the requirement?

  • A. Add the Contracts related list to each of the Opportunity page layouts used In the sales record types.
  • B. Build a custom Opportunity lookup field to Contracts with an Account dependency filter and make it editable.
  • C. use the Related List - Single component to display the Account's Contracts on the Opportunity Lightning page.
  • D. Create an object-specific action to create a Contract record from the Opportunity page layouts used by sales.

Answer: C

Explanation:
* Using the Related List - Single component to display the Account's Contracts on the Opportunity Lightning page is the best way to meet the requirement of viewing all contracts for the Account on the Opportunity record. A Related List - Single component is a Lightning component that shows a single
* related list of records from another object on a record page. A Contract is a record that represents an agreement between an Account and an organization for products or services sold or delivered by an organization. By using the Related List - Single component to display the Account's Contracts on the Opportunity Lightning page, sales reps can easily see all contracts for the Account related to an Opportunity without having to navigate to another page or create another lookup field.


NEW QUESTION # 92
Universal Containers has millions of customer in Salesforce, but only a very small percentage have opened support cases in the past. Recently, Universal Containers has implemented a Customer Community and plans to allow customers to be authenticated users to increase self-service rates. Which two methods should be used to enable the customers on the Community? Choose 2 answers

  • A. Send email notifications to all Customer to join the Community
  • B. Have agents provide Customer with Community registration instructions when working a case
  • C. Have agents manually create Users when Community access is requested by Customers
  • D. Identify active Customer and send them registration instruction via email

Answer: B,D


NEW QUESTION # 93
Northern Trail Outfitters (NTO) is preparing for the launch of its new sales cloud implementation to a global user base. With previous sales automation application, the company had slow adoption of the new solution. What factor should be considered with the sales cloud deployment to help ensure the adoption? Choose 3 answers

  • A. Maintenance release schedule
  • B. Management communications
  • C. Training in local language
  • D. Type of training delivered
  • E. Sales rep quota targets

Answer: B,C,D


NEW QUESTION # 94
Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage.
Which option should a consultant recommend to meet this requirement?

  • A. Create and subscribe to a custom report of active users by role.
  • B. Install the Salesforce Adoption Dashboard from AppExchange.
  • C. Analyze the Setup Audit Trail to determine the number of logins per day.

Answer: B

Explanation:
The Salesforce Adoption Dashboard available on the AppExchange provides a comprehensive set of reports and dashboards designed to help organizations monitor and increase Salesforce adoption. It includes metrics on user logins, feature usage, and data quality, making it an effective tool for gaining insights into how users are engaging with Salesforce. This solution is specifically recommended for tracking usage and adoption metrics, making it a better fit than the other options.
References:
* Salesforce Adoption Dashboards on AppExchange
* Measuring User Adoption


NEW QUESTION # 95
Universal Containers is deploying Salesforce for lead and opportunity Management. Several area of
the application need to be customized using Apex & Visualforce in order to meet business
requirements.
Which step can be taken to execute an effective test plan that will ensure high quality components?

  • A. Delegate unit testing to application end users because they understand the requirements best
  • B. Create test conditions that cross-reference use cases from project documents
  • C. Rely on automated test script tools to ensure maximum test coverage
  • D. Write detailed test scripts that define specific conditions, actions, and expected results

Answer: B,D


NEW QUESTION # 96
What are some common security challenges? (Select all that apply)

  • A. Different industries require and follow different security models
  • B. Marketing and sales organizations differ on how they access contacts.
  • C. Consultants have different beliefs about the optimal level of security for clients
  • D. Salesforce users must have access to the right records and only see relevant data.

Answer: A,B,D


NEW QUESTION # 97
Northern Trail Outfitters has its sales support team enter new prospecting leads for sales representatives. Which three actions should be implemented to enforce data quality and accuracy once the new lead has been qualified and the opportunity has been created to track the deal? Choose 3 answers

  • A. Enable the lead conversion permission
  • B. Create an Apex trigger to perform data quality checks.
  • C. Enable validation rules on the opportunity
  • D. Map custom fields to corresponding opportunity fields
  • E. Enable validation rules on the lead

Answer: A,D,E


NEW QUESTION # 98
Northern Trail Outfitters uses Products in Salesforce and has a private security model.
What should a consultant recommend to allow product management employees the ability track the performance of a newly launched products if they do NOT have access to all opportunities?

  • A. Create a trigger to set the product manager as owner for opportunities on the new product.
  • B. Create a new product and add it to the price book with the product manager as an owner.
  • C. Create a criteria-based sharing rule to add the product management team to relevant opportunities.
  • D. Create a trigger to add the product management team to the sales team of relevant opportunities.

Answer: C


NEW QUESTION # 99
A Cloud Kicks sales team based in the U.S. is working on business development to grow market share in Australia. The organization has multicurrency enabled and has added the Australian Dollar as an available currency. How can the Consultant allow the sales team to report on Australian deal values in USD?

  • A. Set each sales user's default currency to the Australian Dollar.
  • B. Create a formula field to perform a currency calculation on the Opportunity amount.
  • C. Use USD for Australia Opportunity currencies
  • D. Enable parenthetical currency conversation.

Answer: D


NEW QUESTION # 100
If you activate Salesforce to Salesforce is it reversible?

Answer:

Explanation:
Enabling Salesforce to Salesforce is not reversible, however, you control the information you share and the connections you share with. You can stop sharing or modify sharing settings at any time.


NEW QUESTION # 101
Cloud Kicks requires its sales associates to record all customer interactions within Salesforce. Which sales metric can a sales manager at Cloud Kicks use to monitor and reinforce its sales strategy?

  • A. Close Rate
  • B. Activity Tracking
  • C. Forecast Accuracy
  • D. Renewal Rate

Answer: B

Explanation:
Activity tracking is a sales metric that can help a sales manager at Cloud Kicks monitor and reinforce its sales strategy. Activity tracking can show how many calls, emails, meetings, and other actions sales associates are taking to engage with their customers and prospects. Activity tracking can also help evaluate the effectiveness and efficiency of the sales associates, and provide insights for coaching and feedback. Verified References:
* https://developer.salesforce.com/resources2/certification-site/files/SGCertifiedSalesCloudConsultant.pdf (page 23)
* https://trailhead.salesforce.com/en/content/learn/modules/sales_admin_analyze_business_with_reports_an


NEW QUESTION # 102
When working with multiple currencies, what currency will an individual's forecast be reported in?

Answer:

Explanation:
All amounts in your forecast are shown in your personal currency.


NEW QUESTION # 103
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