Updated Jan 01, 2022 Sales-Cloud-Consultant Exam Dumps - PDF Questions and Testing Engine
New (2022) Salesforce Sales-Cloud-Consultant Exam Dumps
NEW QUESTION 61
Which of the following stage should be matched with the Forecast Category "Closed"?
- A. Mid pipeline
- B. Closed and Lost
- C. Early pipeline stages
- D. Closed and Won
- E. Late pipeline stages
Answer: D
NEW QUESTION 62
Cloud Kicks wants to boost importance of its sales stages and its role in the company's sales methodology.
Cloud Kicks also wants to enhance precision of its sales forecast. Which 2 steps should be taken to ensure the Sales process is mapped to meet the requirements? Choose 2 answers
- A. Assign accurate probability to each stage
- B. Map forecast probability to Opportunity probability.
- C. Map Opportunity stages forecast categories.
- D. Assign appropriate sales stages
- E. Assign forecast percentages.
- F. Map sales probability values to forecast categories.
Answer: A,C
NEW QUESTION 63
Universal Containers has set the organization-wide default to public read-only for accounts, contacts, and opportunities. Activities are set to be controlled by the parent. The ABC corporation account is owned by a sales user whose profile grants to create, read, edit and delete access to accounts, contacts and opportunities.
Based on this information, the owner of the ABC Corporation account record has the rights to take which actions?
- A. View, edit, and delete activities owned by other users directly related to the account
- B. Share the account with other users through manual sharing and account teams
- C. View, edit and delete related contacts and opportunities owned by other users
- D. Transfer ownership of related contacts and opportunities owned by other users
Answer: B
NEW QUESTION 64
UC wants to migrate accounts from the legacy system into Salesforce. Client want the unique Account Ids for
the account records in the legacy system to be imported into the salesforce to allow the quality control
comparison to be conducted after the migration is completed and facilitate future integration. What solution
the consultants recommend to meet this requirement?
- A. Create a custom External Id field in salesforce and migrate the legacy system Account Id into this.
- B. Create a custom object called external Id and migrate the legacy system account Id data this custom
objects. - C. Ensure the names of Account Records are migrated correctly so the client can conduct proper quality
control testing. - D. Create a custom unique number field in salesforce and migrate the legacy account Id in this field.
Answer: A
NEW QUESTION 65
A sales manager for one of Cloud Kicks' sales territories is unable to see a forecast for the current quarter.
What will resolve this problem?
- A. Set the forecast manager for this territory.
- B. Suggest the opportunity owner share the opportunity with the sales manager.
- C. Add the sales manager to the forecasting public group.
- D. Select the correct forecast from the user record.
Answer: A
NEW QUESTION 66
What types of records can be added to Salesforce from Data.com? (Select all that apply)
- A. Contacts
- B. Campaigns
- C. Opportunities
- D. Accounts
- E. Leads
Answer: A,D,E
NEW QUESTION 67
An outsourced contact center is losing part-time agents to a nearbycontact center that promotes flexible scheduling. Which support channel requires the smallest amount of agent work time?
- A. Web tocase
- B. Chat
- C. Web self service
- D. Email to case
Answer: C
NEW QUESTION 68
Why are profiles importantwhen managing security of records? (Select all that apply)
- A. Profiles allow users Read permission only. To allow Create, Edit, or Delete permissions, an admin must change the default setting.
- B. Profiles define a user's permission to perform different functions within Salesforce.
- C. When custom applications are installed or created, youcan manage access at the profile level.
- D. Profiles manage data visibility based on where users are placed
Answer: B,C
NEW QUESTION 69
What are two considerations for enabling multiple currencies at Cloud Kicks? Choose 2 answers
- A. Reports on these objects support multiple currencies: Accounts, Opportunity, Lead, case, and Opportunity product schedules.
- B. Changing the exchange rate automatically updates the converted amount on all records, except the closed Opportunities.
- C. After enablement, primary currency display in the parenthesis and the secondary amount displays as usual.
- D. Once enabled, multiple currencies cannot be disabled.
Answer: A,D
NEW QUESTION 70
Universal Containers provides Customer Support for two separate business operations. The cases managed for
each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
- A. Page Layouts
- B. Support Processes
- C. Omni-Channel
- D. Record Types
- E. Article Types
Answer: B,C,D
NEW QUESTION 71
Universal Containers forecasts and closes business monthly, and it needs to store the details of open opportunities weekly. The sales management team wants to analyze how the sales funnel is changing throughout the month.What should a consultant recommend to meet this requirement?
- A. Create a reporting snapshot to run weekly and store the results in a custom object.
- B. Schedule a custom forecast report to run weekly and store the results in a custom report folder.
- C. Create a reporting snapshot to run daily and store the results in a custom object.
- D. Schedule a custom forecast report to run daily and store the results in a custom report folder.
Answer: A
NEW QUESTION 72
A Consultant for Cloud Kicks Sales Cloud has proposed implementing an Account Hierarchy. What impact could the redesign have on the org?
- A. The Account Hierarchy can be visualized from all levels in the structure.
- B. A user who owns an Account at the bottom of the hierarchy has access to all parent Accounts.
- C. The ownership of an Account determines the visibility of the Account Hierarchy.
- D. The value of all Opportunities in an Account Hierarchy are visible on the parent Account
Answer: A
NEW QUESTION 73
The Sales Director at Cloud Kicks noticed that while Lead conversion rates were high, Opportunities were not moving through the sales cycle. many of the contacts that were converted had no phone, email, or background information captured. Which three solutions can be used to improve the quality of Leads being converted?
Choose 3 answers
- A. Mandate that all Lead data must be reviewed prior to being created in Saesforce.
- B. Schedule a report that notifies Lead owners daily of Leads with incomplete information.
- C. Create a validation rule to check that necessary information is complete upon Lead conversion
- D. Update web-to-lead forms to require input fields be completed prior to submission.
- E. Implement a trigger that warns the user of incomplete information during Lead conversion.
- F. Review Lead conversion mapping to ensure necessary fields are mapped correctly.
Answer: D,E,F
NEW QUESTION 74
The finance department of UC is noticing a decline in profitability, which they attribute to an excessive number of Discounts on opportunities. What can the finance department do to monitor and control opportunity discounting? Choose 2 answers
- A. Ensure that sales management approves discount requests for each opportunity.
- B. Run a report on opportunities showing list price and discounted price.
- C. Create a custom roll-up field to calculate the average product discount for each customer.
- D. Limit the number of discounted products that can be added to an opportunity.
Answer: A,B
NEW QUESTION 75
Northern Trail Outfitters ' (NTO) consumer business has grown to more than 500,000 contracts. NTO stores all individual contracts under a single account called 'Consumer'. Mass updates are no longer completed within the defined maintenance timeframe and an increased number of errors are being reported. Which two actions should be recommended to improve performance? Choose 2 answers
- A. Remove the account assignment for all contacts.
- B. Ensure that no single account has more than 10,000 contacts.
- C. Enable person accounts and migrate the contact data.
- D. Add an index to the account field on the contact object.
Answer: B,C
NEW QUESTION 76
Your company has decided they want to track payment and deliveries for their products and services. Place the
steps in order:
- A. Enable Scheduling for all products.
- B. Set up default schedules for any products that involve regular payments or delivery.
- C. Do not set up default schedules for products that involve payments or deliveries that are unique to each
opportunity.
Answer: A,B,C
NEW QUESTION 77
Universal Containers plans to migrate data into Salesforce from a legacy system. Which step should be taken before performing the data migration? Choose 2 answers:
- A. Normalize database
- B. Perform data cleansing
- C. Enable data validation rules
- D. Develop data map
Answer: B,D
NEW QUESTION 78
Universal Containers does not have a direct sales team; its channel partners are responsible for selling and
servicing products. Over the past quarter, there has been an increased volume of leads. However, the Vice
President of Channels has been receiving many complaints from partners on the poor quality of the leads and
has noticed a significant drop in the lead conversion rate. What should a consultant recommend to improve
partner satisfaction with the leads being shared?
- A. Assign all leads to the partner channel manager to validate the lead data and manually assign to partners
- B. Create a custom lead score field to assess lead quality and assign the leads that exceed the score to '-'
partners - C. Use the lead Score on the find duplicates button and assign the leads with a score in the high category
- D. Create multiple validation rules to ensure that all fields on the lead record are populated with data
Answer: B
NEW QUESTION 79
CORRECT TEXT
Can you capture currency amount information through web to leador web to case?
Answer:
Explanation:
Yes
. Add the Lead Currency or Case Currency fields when generating the HTML form. This will ensure the currency amount is capturedand not converted to the corporate currency.
NEW QUESTION 80
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